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What is Mental Care

AI and Emotions in Digital Society
Also defined as mental health care, it refers to the support, treatment, and services provided to individuals to maintain or improve their mental well-being. This can include various interventions such as counseling, therapy, psychiatric care, and community support to address mental health disorders, emotional challenges, and promote overall mental wellness.
Published in Chapter:
How to Make Mental Healthcare More Accessible: The AI Therapy of Headspace
Giulio Ferrigno (Scuola Superiore Sant'Anna, Italy)
Copyright: © 2024 |Pages: 30
DOI: 10.4018/979-8-3693-0802-8.ch009
Abstract
Within the AI academic realm, the burgeoning significance of mental healthcare has prompted global governments to prioritize comprehensive mental health programs. Recent data underscore the heightened importance of mental health relative to physical well-being. Nevertheless, the concept of mental health recovery has only recently gained substantial attention, especially in the COVID-19 pandemic. However, few studies investigated the role of AI in mental health. This chapter investigates the question: “How can AI make mental healthcare more accessible during emergencies like the COVID-19 pandemic?” To grapple with this research question, the chapter employs a single-case study approach centered on Headspace, a company leveraging AI to revolutionize mental healthcare accessibility. The case study analysis reveals the AI therapy's transformative power in addressing these needs innovatively while maintaining scientific rigor. The chapter concludes by proposing a novel framework for AI therapy.
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