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What is Online Support Groups

Encyclopedia of Information Science and Technology, Fourth Edition
Online support groups allow people with the same challenges to connect via electronic technologies and/or the internet.
Published in Chapter:
Online Prosocial Behaviors
Michelle F. Wright (Pennsylvania State University, USA) and William Stanley Pendergrass (American Public University System, USA)
Copyright: © 2018 |Pages: 11
DOI: 10.4018/978-1-5225-2255-3.ch614
Abstract
Prosocial behaviors in the cyber context (i.e., the internet, text messages) can be traced back to when the internet was just a message board, used to share open source software. Following these early investigations of prosocial behaviors, clinicians recognized that the internet might remove barriers to help seeking. Recent investigations have provided support for the internet as a place to seek help among various populations. Prosocial behaviors in the cyber context also have benefits for the givers as well, including health benefits, personal satisfaction, and reputational increases. This chapter draws on multidisciplinary research to review prosocial behaviors in the cyber context.
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