What is Organisational Emotional Capital

The value embedded in the ‘stock of emotions, feelings, beliefs, and values that are held in and around an organization’, which motivates people to positive action ( Thomson, 1998 , p. 316). A focus on organisational emotional capital involves: recognising the importance and role of emotion in work contexts—in supporting and facilitating learning and innovation, and achieving organisational goals; seeking to foster a positive emotional climate; and a commitment to ensuring the emotional wellbeing of employees. Emotional capital is centred on the perspective of the individual in interaction with the immediate group, i.e. on intra personal and inter personal factors at work.

The Role of Emotional Capital in Organisational KM

Kerry Tanner (Monash University, Australia)