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What is Organisational Intellectual Capital

Encyclopedia of Knowledge Management, Second Edition
The value embedded in the expertise, knowledge and skills of an organisation’s ‘people’ and various explicit and implicit representations of this knowledge, eg as embodied in organisational products and services, processes, structures, systems and technologies. Some of these knowledge representations may be legally protected under intellectual property laws.
Published in Chapter:
The Role of Emotional Capital in Organisational KM
Kerry Tanner (Monash University, Australia)
Copyright: © 2011 |Pages: 14
DOI: 10.4018/978-1-59904-931-1.ch133
Abstract
In the intellectual capital and knowledge management (KM) literatures, emotional capital has been a neglected dimension. From the late 1980s into the 1990s, there was burgeoning interest in intellectual capital, which had a substantial impact on the early development of KM. Over the past decade, social capital theory has sparked a new wave of thinking in KM. The concept of emotional capital has the potential to further enrich the knowledge base of the KM discipline. This article explicates the concept of emotional capital and provides a framework for understanding its role in organisational KM.
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