What is PRINCE2 (Projects in Controlled Environments)

The rise of demand and supply chain management is of particular relevance to outsourced contracting companies as they are but one cog in a complex chain and have no end products of their own. They rely upon a range of customers and suppliers (the two sometimes being the same entity), who are in turn dependent upon the contract packer. This leads to a complex supply chain where profit margins are generally small and where internal process efficiency and excellent customer service are critical for survival. In this chapter, three projects that introduced new technologies to improve processes or services are reviewed. They all aimed to increase revenues and drive down costs but achieved mixed outcomes.