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What is Social Service-Receiver

Handbook of Research on Policies, Protocols, and Practices for Social Work in the Digital World
An individual and/or group of individuals who receive social services in line with their needs and rights.
Published in Chapter:
The Effects of the COVID-19 Outbreak on Social Service-Providing Organizations in the Migration Sector in Turkey and the Digital Measures
Büşra Uslu Ak (Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH, Turkey)
DOI: 10.4018/978-1-7998-7772-1.ch013
Abstract
The COVID-19 pandemic has had a massive impact on everyone on the world since early 2020. The situation in Turkey is not different than the rest of the world. In the time of a pandemic, it is important, for everyone's safety, to identify ways to deliver social services without in-person contact; therefore, organizations must adopt models for remote and digitalized social service provision which can minimize risks to the health and safety of both for social service-receivers and providers. In this respect, this chapter has got three foci: the effects of COVID-19 outbreak on the social service-providing non-governmental organizations in the context of migration in Turkey, the needs of the asylum seekers as social service-receivers, and the digital measures of the non-governmental organizations in social service provision as a response to COVID-19 outbreak.
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