are teams of designers who have a moderate level of physical proximity and are culturally similar, e.g. team members who are in the same building but on different floors.
Published in Chapter:
Communication in Construction Design Teams: Moving into the Virtual World
Sue Sherratt (University of Newcastle, Australia), William Sher (University of Newcastle, Australia), Anthony Williams (University of Newcastle, Australia), and Rod Gameson (University of Wolverhampton, UK)
Copyright: © 2010
|Pages: 17
DOI: 10.4018/978-1-61520-773-2.ch014
Abstract
Construction design involves communication and interaction between individuals and groups in complex social settings. Therefore, the social character of design activity cannot be separated from the technical results (Minneman, 1991). The challenge of collaborating within design teams has been intensified by increased globalization and the trend towards virtual teamwork, using information and communication technology. Although these virtual teams have resulted in increased client satisfaction, specific communication skills may be needed for team members to function efficiently and effectively in these environments. Using two analyses, derived from Systemic Functional Linguistics (Halliday & Matthiessen, 2004), communication in design teams operating in three environments was examined. Tensions between the efficient exchange of information and effective collaboration between team members were highlighted by these analyses; using these findings, specific strategies which facilitate communication and collaboration in these differing environments may be developed.