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What is Waiting Time

Cases on Lean Thinking Applications in Unconventional Systems
Time an operator, machine or customer has to wait after placing a request for an action or service and before it occurs.
Published in Chapter:
Single-Minute Exchange of Die (SMED) and Lean Healthcare: Reducing Patient Journey in Emergency Care Units
Andrei Bonamigo (Fluminense Federal University, Brazil), Patricia Mendonça Maia Bernardes (Fluminense Federal University, Brazil), Luiz Felipe Conrado (Fluminense Federal University, Brazil), and Newton Narciso Pereira (Fluminense Federal University, Brazil)
Copyright: © 2023 |Pages: 15
DOI: 10.4018/978-1-6684-5185-4.ch006
Abstract
Lean healthcare presents as a potential means to overcome barriers in the health sector by eliminating unnecessary movements, waiting, transport, and stockpiles. However, time spent in set-up activities does not add value to the process because the patient is not receiving service. One of the Lean tools that can help mitigate waste in those activities is the single-minute exchange of die (SMED); therefore, this study aims to evaluate the implications of using SMED in the health context. The authors conducted an exploratory search in scientific documents to achieve this goal. The content analysis was based on Bardin. From the findings, it is possible to identify the implications of the use of SMED in the health context, sort activities between internal and external setup, and reduce time spent on wasteful tasks, while increasing time available for value-adding activities.
Full Text Chapter Download: US $37.50 Add to Cart
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Optimizing Patient Flow in Emergency Care Units  and Lean Healthcare
Idle or non-productive time during which a product, service, or information is delayed or held up in a process, often due to inefficiencies, bottlenecks, or interruptions. It is a form of waste that does not add value to the customer and is targeted for elimination or reduction in lean thinking.
Full Text Chapter Download: US $37.50 Add to Cart
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