Call for Chapters: Museum Management in the Digital Era


Francesco Bifulco, University of Naples Federico II, Italy
Marco Tregua, University of Naples Federico II, Italy

Call for Chapters

Proposals Submission Deadline: October 22, 2021
Full Chapters Due: November 30, 2021


Digital tools are not new in museum management; nowadays, more and more activities are performed through digital instruments in order to attract visitors, enrich the cultural experience, vary the experience context, and innovate the cultural industry in a more general vein. The museum of the future is already something current and scholars offered insights on which activities can be performed and which ones already offered positive outcomes. Anyway, theoretical advances are still needed and empirical observations may favour a more complete understanding of the ongoing changes. Visitors' profiling, digitally-inspired performance and its measurement, quality drivers in a digital realm, and the so-called smart museum are some of the most relevant issues inspiring the debate.


This book will aim to combine theoretical efforts and empirical research to contribute to the debate on museum management in a digital context. Some recent theoretical proposals need to be tested in order to understand the effects of digital tools on museums offering, as well as on visitors. Moreover, extant and well-consolidated models in this domain of science may need a refresh in the perspective brought by the implementation of digital instruments. The posture of cultural organizations and their managers in the use of digital solutions are yet to be investigated in full, thus contributions are welcome to observe, track, and assess the ongoing changes.

Target Audience

The book is addressed to both scholars and practitioners, mainly museums' managers and curators. Therefore, this proposal calls for chapters consisting of either theoretical advances or empirical observations as well as a combination of them, thus stimulating further debate involving scholars and practitioners.

Recommended Topics

- Visitors profiling through digital tools
- Digital-oriented competition
- Museums digital performance
- Digital museums performance
- Digitally-based cultural offerings
- Innovative ways to measure performance
- Quality drivers of innovative offerings
- Smart museums
- Partnerships for digital museums
- Managers as museums innovators
- Managing digital innovation in museums
- Digital innovation in museums setting
- Enablers of digital innovation in museums
- Customer (Visitor) digital engagement
- Digitally-enabled co-production in museums
- Ancillary cultural services in digital settings
- Supranational institutions and their role in favouring digital initiatives
- The phygital experience of museums visitors

Submission Procedure

Researchers and practitioners are invited to submit on or before October 22, 2021, a chapter proposal of 1,000 to 2,000 words clearly explaining the mission and concerns of his or her proposed chapter. Authors will be notified by October 26, 2021 about the status of their proposals and sent chapter guidelines.Full chapters are expected to be submitted by November 30, 2021, and all interested authors must consult the guidelines for manuscript submissions at prior to submission. All submitted chapters will be reviewed on a double-blind review basis. Contributors may also be requested to serve as reviewers for this project.

Note: There are no submission or acceptance fees for manuscripts submitted to this book publication, Museum Management in the Digital Era. All manuscripts are accepted based on a double-blind peer review editorial process.

All proposals should be submitted through the eEditorial Discovery® online submission manager.


This book is scheduled to be published by IGI Global (formerly Idea Group Inc.), an international academic publisher of the "Information Science Reference" (formerly Idea Group Reference), "Medical Information Science Reference," "Business Science Reference," and "Engineering Science Reference" imprints. IGI Global specializes in publishing reference books, scholarly journals, and electronic databases featuring academic research on a variety of innovative topic areas including, but not limited to, education, social science, medicine and healthcare, business and management, information science and technology, engineering, public administration, library and information science, media and communication studies, and environmental science. For additional information regarding the publisher, please visit This publication is anticipated to be released in 2022.

Important Dates

October 22, 2021: Proposal Submission Deadline
October 26, 2021: Notification of Acceptance
November 30, 2021: Full Chapter Submission


Francesco Bifulco
University of Naples Federico II

Marco Tregua
University of Naples Federico II


Business and Management; Social Sciences and Humanities
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