Health Care Reform Requires Rethinking on the IT Strategy

Au Vo (California State University, Fullerton, USA) and Rahul Bhaskar (California State University, Fullerton, USA)
Copyright: © 2012 |Pages: 72
EISBN13: 9781466636033|DOI: 10.4018/jcit.2012040105
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Abstract

True Health Care Organization (THC) was a national leading health care organization. Its CEO and the management team were concerned with the implications of multiple laws, aimed at improving health care in the United States, passed that impacted the health care insurance industry including the THC Company. The CEO and the management felt that the company faced many challenges as it looked for solutions to the requirements of the new laws. Their industry was going through an unprecedented change due to the new laws and a general consensus that health care should be improved. They had concluded that the solution to the new challenges faced by their company laid in implementing the new Information Technology systems. The CEO and management were acutely aware that it was not easy to implement these changes by implementing Information Technology systems. The challenges that they were concerned about included skillsets of their work force, the disjointed nature of their current information technology infrastructure and the urgency of implementing all the changes within a short period.
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