Implementing Educational Technology for Facilitating Non-Human Coaching or “E-Coaching”

Teri C. Warner (Intel Corporation, USA) and Darlene M. Van Tiem (Capella University, USA & University of Michigan – Dearborn, USA)
Copyright: © 2013 |Pages: 129
EISBN13: 9781466643857|DOI: 10.4018/978-1-4666-3676-7.ch007
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HiTech Corporation (pseudonym) and its organizations are always looking for new methods of expanding its capabilities to help employees enhance competence and increase workplace satisfaction. While they would like to offer coaching to all employees, the costs associated with traditional coaching have limited coaching to only upper management. With today’s technologies, one possible solution is to develop coaching opportunities that do not require a coach and can be used anytime, anywhere. Through a small pilot and then subsequent larger release, the corporation tested a non-human coaching, or e-Coaching, system that employees could use for an alternative to traditional coaching.
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