Knowledge Management Data Collection for Public Safety Priority Communications: A Project Management Journey Through Ohio's FirstNet Public Safety Broadband Network

Liz Kheng (Franklin University, USA)
Copyright: © 2023 |Pages: 80
EISBN13: 9798369309797|DOI: 10.4018/978-1-6684-5859-4.ch004
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Abstract

Many of the tragedies of 9/11 could have been prevented if not for the failure of commercial cellular networks that were flooded with public calls. These calls caused a bottleneck in the first responder communication systems. Because of these failures, President Obama signed the Middle-Class Tax Relief and Job Creation Act of 2012. Part of the law designates the 700 megahertz band block D spectrum allocated to public safety. In June 2014, the State of Ohio issued a Request for Quotation (RFQ) seeking a vendor for OhioFirst.Net National Public Safety Broadband Network (NPSBN) State and Local Implementation Grant Program (SLIGP) Support. The winning vendors, Advocate Technical Services and Televate, were tasked with building a project plan for Ohio First and gathering data to help the state of Ohio develop a business plan for National FirstNet. This business case study follows the Ohio FirstNet Project from a knowledge management perspective.
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