Brian Lehaney

Brian Lehaney is Head of Statistics and Operational Research and Professor of Systems Management at Coventry University’s School of Mathematical and Information Sciences (UK). He is an experienced, active researcher, and was recently Project Leader on an EC-funded project on knowledge management. He has published in many international refereed journals, and he has also worked as a referee and editor for such journals. He has examined PhDs for other universities, and has had his own students complete PhDs successfully. His focus is on theory into practice in the knowledge management domain. His current PhD students are working on knowledge culture and knowledge sharing. He has been a reviewer of large-sum projects for various funding bodies. He has given keynote and plenary papers at major international conferences on the theme of culture, process, and outcomes. He is a Fellow of the Operational Research society and a member of the Committee of Professors in Operational Research. Brian is joint editor of OR Insight.

Publications

Knowledge-Based Issues for Aid Agencies in Crisis Scenarios: Evolving from Impediments to Trust
Knowledge-Based Issues for Aid Agencies in Crisis Scenarios: Evolving from Impediments to Trust
Rajeev K. Bali, Russell Mann, Vikram Baskaran, Aapo Immonen, Raouf Naguib, Alan C. Richards, John Puentes, Brian Lehaney, Ian M. Marshall, Nilmini Wickramasinghe. © 2013. 19 pages.
As part of its expanding role, particularly as an agent of peace building, the United Nations (UN) actively participates in the implementation of measures to prevent and manage...
Knowledge-Based Issues for Aid Agencies in Crisis Scenarios: Evolving from Impediments to Trust
Knowledge-Based Issues for Aid Agencies in Crisis Scenarios: Evolving from Impediments to Trust
Rajeev K. Bali, Russell Mann, Vikram Baskaran, Aapo Immonen, Raouf Naguib, Alan C. Richards, John Puentes, Brian Lehaney, Ian M. Marshall, Nilmini Wickramasinghe. © 2011. 20 pages.
As part of its expanding role, particularly as an agent of peace building, the United Nations (UN) actively participates in the implementation of measures to prevent and manage...
Foreword
Foreword
Brian Lehaney. © 2006.
This Foreword is included in the book Encyclopedia of Communities of Practice in Information and Knowledge Management.
Feasibility of Joint Working in Exchange and Sharing of Caller Information Between Ambulance, Fire and Police Services of Barfordshire
Feasibility of Joint Working in Exchange and Sharing of Caller Information Between Ambulance, Fire and Police Services of Barfordshire
Steve Clarke, Brian Lehaney, Huw Evans. © 2005. 15 pages.
This was a practical intervention in the UK, the objective of which was to undertake an examination of the current arrangements between Barfordshire Fire, Police and Ambulance...
Beyond Knowledge Management
Beyond Knowledge Management
Brian Lehaney, Steve Clarke, Elayne Coakes, Gillian Jack. © 2004. 281 pages.
Beyond Knowledge Management provides a balance of conceptual and practical aspects of Knowledge Management, offering the opportunity for students and practitioners to understand...
Introduction
Introduction
Brian Lehaney, Steve Clarke, Elayne Coakes, Gillian Jack. © 2004. 11 pages.
If you want quick-fix solutions, this book is not for you. If you want to “dare to know” how to look at an organisation differently, harness the power of its knowledge, and...
Knowledge Management in More Detail
Knowledge Management in More Detail
Brian Lehaney, Steve Clarke, Elayne Coakes, Gillian Jack. © 2004. 19 pages.
The previous chapter provided a broad introduction to knowledge management. As you might imagine, this is a complex area. This chapter begins to peel away the layers bit by bit...
Sociotechnical Systems and Knowledge Management
Sociotechnical Systems and Knowledge Management
Brian Lehaney, Steve Clarke, Elayne Coakes, Gillian Jack. © 2004. 45 pages.
Sociotechnical thinking is a subset of social theory and philosophy. This way of thinking is particularly relevant in domains such as information management which are closely...
Systems Thinking and Knowledge Management
Systems Thinking and Knowledge Management
Brian Lehaney, Steve Clarke, Elayne Coakes, Gillian Jack. © 2004. 44 pages.
In order to understand knowledge management (KM), reference has been made to the insufficient nature of knowledge seen as either a purely technical or purely social phenomenon....
A Review of Knowledge Management Frameworks
A Review of Knowledge Management Frameworks
Brian Lehaney, Steve Clarke, Elayne Coakes, Gillian Jack. © 2004. 117 pages.
This research is concerned with developing a framework for the evaluation of an organisation’s potential to engage in knowledge management (an organisation’s ‘KM-readiness’, or...
A Framework for Knowledge Management
A Framework for Knowledge Management
Brian Lehaney, Steve Clarke, Elayne Coakes, Gillian Jack. © 2004. 7 pages.
Previous chapters have discussed the importance of systems and knowledge management. This is especially important with the shifts from traditional, highly structured...
Conclusions
Conclusions
Brian Lehaney, Steve Clarke, Elayne Coakes, Gillian Jack. © 2004. 2 pages.
Three areas (staff, structures, and technology) interact in knowledge management. Knowledge processes are about the creation, retention, sharing, identification, acquisition...
Human Issues and Computer Interaction: A Study of a U.K. Police Call Centre
Human Issues and Computer Interaction: A Study of a U.K. Police Call Centre
Steve Clarke, Brian Lehaney, Huw Evans. © 2004. 14 pages.
The Barfordshire Police Call Centre project began as an attempt to find a more efficient way of dealing with the public. Arguably, what this study has demonstrated is that often...
Some UK and USA Comparisons of Executive Information Systems in Practice and Theory
Some UK and USA Comparisons of Executive Information Systems in Practice and Theory
Xianzhong M. Xu, Brian Lehaney, Steve Clarke, Yanqing Duan. © 2003. 19 pages.
This study draws on relevant literature from Europe and the USA to show that there have been a number of reported failures of Executive Information Systems (EISs) in practice...
The Human Side of Information Systems Development: A Case of an Intervention at a British Visitor Attraction
The Human Side of Information Systems Development: A Case of an Intervention at a British Visitor Attraction
Brian Lehaney, Steve Clarke, Sarah Spencer-Matthews, Vikki Kimberlee. © 2002. 12 pages.
Information systems (IS) are growing in importance within the tourism industry, where one key application is database marketing. Evidence from the IS domain suggests systems...
Human-Centred Methods in Information Systems: Boundary Setting and Methodological Choice
Human-Centred Methods in Information Systems: Boundary Setting and Methodological Choice
Steve Clarke, Brian Lehaney. © 2002. 11 pages.
This paper is about determining the context and scope of an information systems study and choosing an intervention strategy based on the findings. At the core of this is a...
The Human Side of Information System Development: A Case of an Intervention at a British Visitor Attraction
The Human Side of Information System Development: A Case of an Intervention at a British Visitor Attraction
Brian Lehaney, Steve Clarke, Vikki Kimberlee, Sarah Spencer-Matthews. © 2002. 14 pages.
Information systems (IS) are growing in importance within the tourism industry, where one key application is database marketing. Evidence from the IS domain suggests systems...
Human Centered Methods in Information Systems: Current Research and Practice
Human Centered Methods in Information Systems: Current Research and Practice
Steve Clarke, Brian Lehaney. © 2000. 241 pages.
The 1980s and 1990s have seen a growing interest in research and practice in information systems design and development from a human-centered perspective. This interest is...
Introduction: Information Systems as Constrained Variety-Issues and Scope
Introduction: Information Systems as Constrained Variety-Issues and Scope
Steve Clarke, Brian Lehaney. © 2000. 12 pages.
This chapter seeks to cast light on the commonly encountered ‘human-centred’ versus ‘technology’ debate in information systems (IS: Clarke and Lehaney, 1998; Clarke and Lehaney...
The Human Side of Information Systems Development: A Case of an Intervention at a British Visitor Attraction
The Human Side of Information Systems Development: A Case of an Intervention at a British Visitor Attraction
Brian Lehaney, Steve Clarke, Vikki Kimberlee, Sarah Spencer-Matthews. © 1999. 7 pages.
Information systems (IS) are growing in importance within the tourism industry, where one key application is database marketing. Evidence from the IS domain suggests systems...