The implementation of the United Nations Sustainable Development Goals (SDGs) in the service sector looms as a particularly challenging task. This sector encompasses critical industries including finance, healthcare, education, and hospitality, and it stands at the forefront of achieving these global goals. One significant dilemma the sector faces is the question of how to harness the potential of digital technologies to drive sustainability while also overcoming barriers such as data privacy concerns, the digital divide, and the need for workforce upskilling. Academic scholars, the driving force of progress, seek comprehensive guidance to bridge this gap and enable the service sector to realize its potential in sustainable development.

Implementing Sustainable Development Goals in the Service Sector is a groundbreaking book that academic scholars have been yearning for. It articulates the pressing problem faced by the service sector in aligning with the SDGs while also offering a comprehensive solution. By delving into the intricate relationship between digital technologies and sustainability, this book equips scholars with the insights and strategies they need to drive positive change.

Through its ten meticulously crafted chapters, this book offers a roadmap for academic scholars, policymakers, and practitioners alike. From leveraging digital technologies for sustainable operations to promoting renewable energy and energy efficiency, each chapter provides actionable insights and practical recommendations. Implementing Sustainable Development Goals in the Service Sector is a transformative resource that empowers scholars to shape a more sustainable, equitable future. With this book scholars can become the catalysts for change the world urgently needs, turning academic knowledge into real-world solutions for a brighter tomorrow.

Coverage:

The many academic areas covered in this publication include, but are not limited to:

Data Privacy Concerns
Digital Technologies
Driving Positive Change
Equitable Future
Renewable Energy
Service Sector
Sustainability Barriers
Sustainable Development
Sustainable Development Goals
Workforce Upskilling

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Editor/Author Biographies

Vipin Nadda is working as Lecturer and Programme Manager (Postgraduate-Tourism & Hospitality) with University of Sunderland in London. Some of his previous responsibilities involved Lecturer for tourism and hospitality management at Oxford House College, London and Kurukshetra University in India. He also freelance as 'consultant' for University of East London, Confederation of tourism and Hospitality, Anglia Ruskin University, BPP University and Cardiff Metropolitan University. He has more than twenty years of experience in education, Industry and research and besides PhD in tourism, also written book Chapters, published two books and attended and presented papers in various international conferences/seminars. As an experienced academician, he has been Lecturing/teaching a variety of subjects ranging from, Strategic tourism development, Destination branding, global tourism, sustainable tourism development, hospitality management studies, Tourism Marketing and International Hospitality Marketing, Marketing strategy, International business environment, Applied Research Methods, supervising MBA, MSc, and PhD Dissertation projects in UK as well as overseas. Dr. Nadda has been also actively involved in development of Programme at different awarding bodies. He has been working with confederation of tourism and hospitality awarding body based at London as an exam board member, external examiner and assessor for last seven years and has helped to develop level-5/6 qualifications for them which are Ofqual recognised and delivered globally. Also, developed level-5/6 qualifications for global examination board, University of East London and assessment for undergraduate and postgraduate tourism and hospitality qualifications for University of Sunderland. He has international exposure having taught students from various nationalities which evidences his adaptability, diversity and multi-levelled skills.

Pankaj Tyagi is an accomplished academician, researcher, and consultant. He is presently working as Professor at Chandigarh University, Mohali, India. Dr. Tyagi is an alumnus of Hemwati Nandan Bahuguna Garhwal University (Central University) and Kurukshetra University. He has over 2 decades of experience in the industry, teaching, training, consultancy, and expertise in destination management, travel process and disruptive technologies. He has published over 40 research papers in international journals indexed in the quality database and authored/edited 10 books with premium publications Like IGI-GLOBAL, Emerald Publications, CRC, Apple Academic Press and many more. He is a reviewer for many international tourism, management, and technology journals. His area of expertise is Travel Technologies, Sustainable Development Goals, Disruptive Technologies, Community Based Tourism, Meaningful Tourism, Hospitality Operations, Events and Festivals, Digital Innovation in Service Sector etc.

Rubina Moniz Vieira is a Lecturer of Business and Tourism Management at St. Mary's University and has been lecturing at independent colleges and universities for several years. She has a degree in International Relations from Universidade de Lisboa and a PG Diploma in Written Journalism. Prior to starting a career as a lecturer, Rubina worked as journalist and has written numerous articles about the Tourism and Hospitality industry before completing an MA in Tourism Management at the University of Westminster. She has worked as an associate lecturer for the University of Sunderland and Anglia Ruskin University and completed a PhD on 'Tourism, Diaspora and Mobilities' at Edinburgh Napier University.

Priyanka Tyagi is a Tourism & Hospitality Skill Council (India) Certified Master Trainer & Assessor. She is also associated as Lead Assessor and Trainer with Management & Entrepreneurship and Professional Skill Council (India). She has earned Master of Tourism Administration degree from Hemwati Nandan Bahuguna Garhwal Central University, India, Master of Business Administration Degree from Maharishi Dayanand University, India and M.Phil from Madurai Kamaraj University, India. She has 14 years of experience in the industry, academics & skill-based vocational training. Ms Priyanka has published many research papers in international peer-reviewed journals and edited 4 books. She has expertise in product development, resources management, human resources practice and cultural tourism.

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