Tella edits this volume on the actualized and potential roles of social media in library service and management. An expanded table of contents gives an abstract for each of the 18 chapters.
Contributions discuss social media as a marketing method for libraries, and as a way of enhancing information reach, with multiple contributions on pros and cons of social media use by library institutions. Other topics include the integration of social media with existing service delivery systems, evaluation of current effectiveness of Web 2.0 tools in libraries, ethical issues with social media use, and a variety of case studies in the developing countries of Nigeria, Zimbabwe, India, Botswana, and Zambia.
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