MLA
Cheek, Ron, et al. "Creation of an Instrument to Measure Website Effectiveness Using the Analytic Hierarchy Process (AHP)." Encyclopedia of E-Commerce Development, Implementation, and Management, edited by In Lee, IGI Global, 2016, pp. 429-440. https://doi.org/10.4018/978-1-4666-9787-4.ch031
APA
Cheek, R., Sale, M. L., & Schwarz, C. (2016). Creation of an Instrument to Measure Website Effectiveness Using the Analytic Hierarchy Process (AHP). In I. Lee (Ed.), Encyclopedia of E-Commerce Development, Implementation, and Management (pp. 429-440). IGI Global. https://doi.org/10.4018/978-1-4666-9787-4.ch031
Chicago
Cheek, Ron, Martha L. Sale, and Colleen Schwarz. "Creation of an Instrument to Measure Website Effectiveness Using the Analytic Hierarchy Process (AHP)." In Encyclopedia of E-Commerce Development, Implementation, and Management, edited by In Lee, 429-440. Hershey, PA: IGI Global, 2016. https://doi.org/10.4018/978-1-4666-9787-4.ch031
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