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What is Process Performance Management

Chapter 15
Encyclopedia of Networked and Virtual Organizations
The overseeing of process instances to ensure their quality and timeliness. Also include proactive and reactive actions to ensure a good result.
Published in Chapter:
Business Process Modification Management
Benjamin Urh (University of Maribor, Slovenia), Tomaz Kern (University of Maribor, Slovenia), and Matjaz Roblek (University of Maribor, Slovenia)
Copyright: © 2008 |Pages: 9
DOI: 10.4018/978-1-59904-885-7.ch015
Abstract
The pace of development of products and services has rapidly increased in the last two decades. Enterprises are expected to respond to new market requirements with their products and services in the shortest possible time. Expanding globalized markets makes response to the changing demand for products and services even more imperative for enterprises. Executives in companies have become aware that the saying, “Fail to keep pace with time and time will pass you by,” applies more than ever. This situation has become a factor to be reckoned with by all enterprises, causing a lot of headache to executives.
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