What is DESI (Digital Economy and Society Index)

The aim of the chapter is to highlight different regional approaches to digital inclusion from the social and economic aspects by academic researchers. The chapter presents the concept of digital literacy and digital inclusion and social and economic benefits in some European countries. The research observes individual European countries in which digital literacy with incorporated digital inclusion is equally important. The subject of the research will be digital inclusion on a regional level with an emphasis on the social, economic component in Denmark, Greece, and Serbia. The use of digital technology creates an opportunity for better public service in various sectors, especially in education, health, e-government, etc., which would favor better inclusion of the poor and socially disadvantaged. Technological transformation has contributed to the introduction of the most developed information and communication technologies (ICT) in a large number of countries in Europe and other countries around the world.