What is Identity Negotiation

Although diversity training has become an institutional norm for businesses, schools, and organizations, the full extent of its impact remains unclear. This chapter reports on research aimed as more fully understanding the transformational journeys of diversity practitioners and discovering how they deepen their sense of cultural humility. Following a review of the evolution of diversity training, the chapter presents a theoretical framework featuring five interrelated transformational processes: dialogue, inquiry, self-reflection, conflict transformation, and identity negotiation. The chapter concludes with a discussion about how these processes can be applied to enhance the development of cultural humility and consequently better achieve the desired outcomes of diversity training. It argues for a multi-year model for the training of diversity practitioners and others committed to personal development and social change as well as a lifelong approach that supports the process of moving more deeply into a culturally humble way of being.