Is a mandatory process for Muslims who meet some necessary conditions, and is considered a form of worship. In the Arabic language, zakat means purity, growth, and blessing.
Published in Chapter:
Evaluating the E-Quality of Zakat Institutions Websites: Evidence From MENA Countries
Maged Mohamed Gazar (Institute of Public Administration, Saudi Arabia)
Copyright: © 2021
|Pages: 13
DOI: 10.4018/978-1-7998-3452-6.ch004
Abstract
This chapter aims to develop a quality index for zakat institutions websites (ZIWs). In addition, this chapter aims to evaluate the electronic quality dimensions of ZIWs in 10 Islamic countries in the MENA region (i.e., Algeria, Bahrain, Egypt, Jordan, Kuwait, Lebanon, Oman, Saudi Arabia, Sudan, and UAE). Further, this chapter aims to suggest some improvements to the quality of the 10 ZIWs, which may have a low-quality index. The proposed e-quality index consists of 6 dimensions and 40 items. The countries with the top-quality score were Saudi Arabia (95%) and UAE (88%). The countries with the lowest quality score were Bahrain (41%) and Algeria (13%). The remaining countries had an average value of the quality indicator, that is, Lebanon (68%), Oman (56%), Sudan (55%), Egypt (54%), Jordan (51%), and Kuwait (50%). The chapter concluded with some recommendations to improve the quality of ZIWs in the selected MENA countries.