In Lee

As the Internet of Things (IoT) opens up new business opportunities, firms are trying to understand the impacts of the IoT revolution on their supply chain. Despite the...

As the Internet of Things (IoT) opens up new business opportunities, firms are trying to understand the impacts of the IoT revolution on their supply chain. Despite the...

This chapter reviews customer relationship management, social media platforms, and social media analytics, and discusses how social media platforms and social media analytics are...

While there have been a significant number of studies in the management and operational side of social enterprise, the current theoretical framework of the business model in the...

This chapter reviews some of the major business applications of social media and discusses how social media applications are used to support business model improvement. Social...

Consumer interaction and engagement are vital components to help marketers maintain a lasting relationship with their customers. By developing positive relationships with...

This chapter reviews customer relationship management, social media platforms, and social media analytics, and discusses how social media platforms and social media analytics are...

While there have been a significant number of studies in the management and operational side of social enterprise, the current theoretical framework of the business model in the...

The industrial internet is a new and upcoming technology that is changing the practices of organizations and corporations everywhere. Through research and application...

This paper introduces IoT categories used to build smart enterprises and discusses how Fortune 500 companies may use various IoT applications to innovate their business models....

As the Internet of Things (IoT) opens up new business opportunities, firms are trying to understand the impacts of the IoT revolution on their supply chain. Despite the...

The convenience of online shopping has driven consumers to turn to the internet to purchase everything from clothing to housewares and even groceries. The ubiquity of online...

Information systems are subject to change from the environment. If systems are to be used beyond their initial purpose as conceived during the requirements definition stage, they...

This paper introduces IoT categories used to build smart enterprises and discusses how Fortune 500 companies may use various IoT applications to innovate their business models....

The development of radio-frequency electromagnetic fields for wireless data transmission has presented several new opportunities for sharing, tracking, and reading digital...

Radio Frequency Identification (RFID) became one of the major disruptive innovations that have attracted the attention of researchers and practitioners around the world....

The emergence of internet technologies have provided organizations and customers with access to vast amounts of data, information, and services which have revolutionized the...

Social networking has emerged as a predominant form of communication and human interaction. Businesses have also adopted social networks as a means for interacting with consumers...

This chapter reviews some of the major business applications of social media and discusses how social media applications are used to support business model improvement. Social...

As business paradigm shifts from a desktop-centric environment to a data-centric mobile environment, mobile services provide numerous new business opportunities, and in some...

The emergence of electronic business is one of the most profound changes that revolutionized the process of buying, selling, and exchanging products and services over the...

As business paradigms shift from desktop-centric environments to data-centric mobile environments, mobile services create numerous new business opportunities. At the same time...

Radio Frequency Identification (RFID) technology is rapidly expanding its application area from simple inventory management to advanced location tracking and supply chain...

Radio Frequency Identification (RFID) technology is rapidly expanding its application area from simple inventory management to advanced location tracking and supply chain...

Technology has played a vital role in the emergence of e-business and its applications incorporate strategies. These processes have aided in the use of electronic transactions...

As e-business grows around the world, there is an increased need for resources that assist in the understanding of the key aspects and implications related to these technologies....

Electronic Commerce Management for Business Activities and Global Enterprises: Competitive Advantages is written as an e-commerce textbook for undergraduate and graduate students...

As the Web paradigm shifted from the business-centered to user-centered one (this paradigm shift has become known as “Web 2.0”) it has become a Web platform as a method to...

Web 2.0 offers business organizations an array of new ways to interact with customers and partners. Web 2.0 is continuously evolving and offers new business models and support...

The International Journal of Customer Relationship Marketing and Management (IJCRMM) addresses critical success factors for CRM implementation, activities that are affected by...

As e-business grows vital to managers across the globe, there is a need for resources that assist in their understanding of key aspects and implications of related organizational...

As globalization and competition pose new opportunities and challenges, firms strive to discover effective and efficient e-business models and applications to contribute to their...

Small and medium-sized enterprises (SMEs) play a critical role in rejuvenating and sustaining the modern economy, generating substantial employment and serving as important...

Recently, a web-enabled e-recruiting emerged quickly as a powerful method for both job seekers and recruiters. E-recruiting has driven companies to redesign the recruiting...

Over the course of a few short years, electronic business has advanced from a buzzword to a thriving new channel for the delivery of goods and services and the mediation of...

Recently, e-business applications have evolved beyond business transactions and services to include customer relationship management (CRM), mobile computing, Web mining...

Telecommunications planning and management has become increasingly important in this digital economy as significant implications for corporate strategies are constantly being...

Selected Readings on Information Technology and Business Systems Management supplements course instruction and student research with quality articles focused on key issues...

Based on a number of e-channel case studies and strategic management theories, this short article presents (1) an overview of a triangular strategic analysis and (2) an example...

With the rapid advancement in information technologies, e-business is rapidly growing in significance and is having a direct impact upon business applications and technologies....

E-business research is currently one of the most active research areas. With the rapid advancement in information technologies, e-business is growing in significance and is...

At this time of hyper-competition and rapid environmental changes, one of the most critical sources of competitive advantage is to attract and retain talented workers....

Office Depot Inc., founded in 1986, is currently known as one of the leaders in the office supplies industry. Office Depot’s distribution channels include stores, direct mail...

Office Depot Inc., founded in 1986, is currently known as one of the leaders in the office supplies industry. Office Depot’s distribution channels include stores, direct mail...

Given hyper-competition and rapid environmental changes, one of the most critical sources of competitive advantage is attracting and retaining talented workers. E-recruiting is...

Since the mid-1990s, a number of e-recruiting methods such as job boards, corporate career Web sites, and e-recruiting consortia have been introduced into the labor market....

For traditional retailers, the success of an e-channel lies largely in formulating and implementing a sound e-channel strategy that leverages their resource base. Numerous...

Due to the profound impact of e-commerce on organizations, e-channel development emerged as one of the most important challenges that managers face. Unfortunately, studies...