A Study of Trainee Attitude and Satisfaction between E-Learning Training versus Traditional Training

A Study of Trainee Attitude and Satisfaction between E-Learning Training versus Traditional Training

Nancy Hairston (Youth Bridge, USA) and Fredrick Muyia Nafukho (Texas A&M University, USA)
DOI: 10.4018/978-1-4666-8170-5.ch008


The purpose of this chapter is to analyze the relationship between change in attitude toward computers and overall course satisfaction of participants. Of the 262 randomly selected participants, 64% completed the study. Data were collected using questionnaires and course satisfaction rating survey. Results of the study indicated that there was a statistically significant difference in overall course satisfaction between the e-learning group (the treatment group) and the traditional group (control group). The traditional group was more satisfied with their course than the treatment group on the general program construct and the overall course satisfaction index. Results of the t-tests indicated that overall the e-learning group liked computers more than the traditional group prior to treatment and remained with this attitude after treatment. The control group had a statistically significant change in attitude toward computers after the treatment to reflect a less favorable attitude toward computers after the treatment.
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Statement Of Problem And Purpose Of The Study

It has been noted in the past that limited empirical research examining the satisfaction of e-learning courses among adult learners or their attitudes toward computer technology (NCREL Policy Issues, 2002; Piccoli, Ahmad, & Ives, 2001). Negative attitudes toward computers and with instructional innovation in education and training may compromise satisfaction with e-learning and become a huge barrier to the successful implementation of e-learning initiatives (Irvin, 2003). The primary purpose of this study was to determine the relationship of trainee attitude toward computers and their overall course satisfaction.

Key Terms in this Chapter

Attitude: State of mind.

Face-To-Face Traditional Classroom: Students and instructor meet in the same physical location. For all course contact hours.

E-Learning: The delivery of a learning opportunity by electronic means such as a computer or other electronic device such as iPads and smart phones.

Distance Education: The process of delivering learning opportunities to learners at a time or place, or in a format that separates the instructor from the learner.

Technology Based Instruction: Instructional technique that uses technology such as a computer, Internet, iPad, Smart Phones and other electronic or digital products or systems in its delivery.

Learning Style: Different approaches or ways of learning that include visual, auditory and tactual.

Distance Learning: Improved capabilities in knowledge or behaviors as a result of mediated experiences, which are constrained by time or distance ( Miller & King 2003 ).

Learning Strategies: Instructional techniques that students use to comprehend and study more effectively.

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