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What is User Generated Content (UGC)

Handbook of Research on Web 2.0, 3.0, and X.0: Technologies, Business, and Social Applications
UGC refers to various kinds of media content, publicly available, that are produced by end-users. It reflects the expansion of media production through new technologies that are accessible and affordable to the general public
Published in Chapter:
Accessing, Analyzing, and Extracting Information from User Generated Contents
Paolo Casoto (University of Udine, Italy), Antonina Dattolo (University of Udine, Italy), Paolo Omero (University of Udine, Italy), Nirmala Pudota (University of Udine, Italy), and Carlo Tasso (University of Udine, Italy)
DOI: 10.4018/978-1-60566-384-5.ch018
Abstract
The concepts of the participative Web, mass collaboration, and collective intelligence grow out of a set of Web methodologies and technologies which improve interaction with users in the development, rating, and distribution of user-generated content. UGC is one of the cornerstones of Web 2.0 and is the core concept of several different kinds of applications. UGC suggests new value chains and business models; it proposes innovative social, cultural, and economic opportunities and impacts. However, several open issues concerning semantic understanding and managing of digital information available on the Web, like information overload, heterogeneity of the available content, and effectiveness of retrieval are still unsolved. The research experiences we present in this chapter, described in literature or achieved in our research laboratory, are aimed at reducing the gap between users and information understanding, by means of collaborative and cognitive filtering, sentiment analysis, information extraction, and knowledge conceptual modeling.
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Any form of content created and shared by users of an online system or service.
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Tourism Knowledge Discovery in Social Multimedia
Multimedia content (image, video, audio) that is captured and shared online by casual (i.e. non-professional) users of the Internet. Typically, such content is accompanied by metadata attached by the users or the capturing equipment.
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Network Analysis of Destination Management Organization Smart Tourism Ecosystem (STE) for E-Branding and Marketing of Tourism Destinations
It is any form of content, such as images, videos, text and audio, that have been posted by users on online platforms such as social media.
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Social Media and E-Commerce: A Study on Motivations for Sharing Content From E-Commerce Websites
Content coming from regular people who, voluntarily, contribute data, information, or media that then appears before other people in a useful or entertaining way, usually on the web.
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Consumers as Producers: Information Decomposition Exploiting the Prosumerist culture
Publicly accessible content over the Internet that mirror a certain amount of artistic endeavor to be fashioned outside of customary proficient practices.
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Young Tourists' Perceptions of Hotel Disintermediation: Evidence from Italy
All types of comments, reviews, photos and videos that consumers can upload on peer-to-peer applications as regards to products, services and their providers.
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The Rise of the Chinese Blogosphere
The term refers to various types of content that is generated by end-users and is publicly available on the Internet. Examples include postings on electronic Bulletin Board Systems (BBS), messages in online chat rooms, and blog entries.
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Advanced Emergency Response Management in Smart Environments
Any form of digital material, such as videos, photos, blogs, posts, audio files, produced by amateurs without the expectation of profit and then shared online. It is generally created outside of professional practices and routines and constitutes the key characteristic of the so-called Web 2.0, and in particular of the social media platforms.
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A Review of Tools for Overcoming the Challenge of Monitoring of Social Media
Includes videos, images, audio files, messages in Facebook, posts in Twitter and other forms of media that can be created by social media users in any online community, and that is visible to others users in that online community, or to any Web user.
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