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What is Knowledge-based trust

Chapter 12
Encyclopedia of Networked and Virtual Organizations
Deals with the ability to predict the behaviour of the trustee based on prior performance (Husted, 1998). It relies on mutual confidence on the basis of mutual knowledge and common experience (Child, 2001).
Published in Chapter:
Building Trust in Globally Distributed Teams
Julia Kotlarsky (University of Warwick, UK), Ilan Oshri (Erasmus University, The Netherlands), and Paul C. van Fenema (Netherlands Defense Academy, The Netherlands)
Copyright: © 2008 |Pages: 8
DOI: 10.4018/978-1-59904-885-7.ch012
Abstract
Smith and Blanck (2002) claim that “an effective team depends on open, effective communication, which in turn depends on trust among members. Thus, trust is the foundation, but it is also the very quality that is most difficult to build at a distance” (p.294). Trust is “the willingness of one person or group to relate to another in the belief that the other’s action will be beneficial rather than detrimental, even though this cannot be guaranteed” (Child, 2001, p.275).
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Chapter 422
Dimensions of Technology Trustworthiness and Technology Trust Modes
An informed assessment that the probable future behaviors can be accurately estimated and relied upon for positive relational outcomes or the parties, based on their past interactions. In the context of technology trust, it is the user’s understanding of the technology, based on having adopted and used the technology.
Published in Chapter: Dimensions of Technology Trustworthiness and Technology Trust Modes; From: Encyclopedia of Information Science and Technology, Third Edition
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Chapter 122
Role of Trust in Ecommerce: A Comprehensive Model of Interpersonal and Technology Trust Constructs
In the context of interpersonal trust is an informed assessment that the probable future behaviors can be accurately estimated and relied upon for positive relational outcomes or the parties, based on their past interactions. In the context of technology trust, it is the user’s understanding of the technology, based on having adopted and used the technology.
Published in Chapter: Role of Trust in Ecommerce: A Comprehensive Model of Interpersonal and Technology Trust Constructs; From: Encyclopedia of E-Commerce Development, Implementation, and Management
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Chapter 7
Trust in Electronic Commerce: Definitions, Sources, and Effects
The trust developed through repeated interactions that allow an individual to collect information about the other and develop an expectation that the other’s behavior is predictable.
Published in Chapter: Trust in Electronic Commerce: Definitions, Sources, and Effects; From: Encyclopedia of E-Business Development and Management in the Global Economy
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