This study investigates the effects of public, private, and foreign direct investment (FDI) on provincial economic growth in transitional economies, using panel data from 63 Vietnamese provinces... Show More

This study investigates the effects of public, private, and foreign direct investment (FDI) on provincial economic growth in transitional economies, using panel data from 63 Vietnamese provinces over the period 2010-2022, comprising 819 yearly observations. The findings indicate that public investment and FDI positively influence economic growth, while private investment shows no statistically significant impact. These results highlight the importance of prioritizing infrastructure development through public investment to enhance regional connectivity and reduce disparities. Addressing structural barriers that hinder private investment, such as inconsistent legal frameworks and restricted credit access, requires policy reforms to enhance its effectiveness. The positive role of FDI underscores the need for a stable investment environment to facilitate technology transfer, innovation, and capacity building. These insights provide valuable guidance for optimizing investment strategies in transitional economies.

This study seeks to understand the reasons behind the resistance to the agile leadership ways of working primarily in Indian bureaucratic organizations, examining leadership attributes including... Show More

This study seeks to understand the reasons behind the resistance to the agile leadership ways of working primarily in Indian bureaucratic organizations, examining leadership attributes including team, situational, and super leadership. It reveals that for agile leadership to be practical, the significance of team and situational leadership cannot be dispensed with, while downplaying the role of scrum master slows down the progress. A survey of 250 Indian information-technology leaders indicates that team leadership development and the turning of scrum masters into champions yield better agile performance. The study concludes with the need for the development of leaders in hierarchical cultures and proposes limitations of this study as a focus for further investigation.

Ease of use and perceived usefulness have been underscored as predictors of user behavior. Furthermore, technological innovation is seen as a key to promoting key service features that develop... Show More

Ease of use and perceived usefulness have been underscored as predictors of user behavior. Furthermore, technological innovation is seen as a key to promoting key service features that develop service value for all users. However, past literature has not shown enough evidence to outline how these factors influence user satisfaction with electronic banking services. Thus, this research aims to examine associations between perceived usefulness, ease of use, perceived value, and satisfaction; it uses technological innovation as the moderator. Some 650 pieces of data, which were collected from bank users, were analyzed using a path analysis method. Results showed that perceived usefulness and ease of use predicted users' perceived value. Perceived usefulness, ease of use, and perceived value also influenced user satisfaction. Finally, technological innovation moderated a link between perceived value and satisfaction. Overall, technological innovation developed the electronic banking service's value leading to the improvement of user satisfaction.

This study aims to establish the relationships of service climate (SC) in its three dimensions of management support, customer orientation, and work environment support, and its impact on employee... Show More

This study aims to establish the relationships of service climate (SC) in its three dimensions of management support, customer orientation, and work environment support, and its impact on employee commitment (EC). Also investigated is variation of the relationship of SC in these dimensions and its impact on EC as between Thai employees and Vietnamese employees. A total of 665 survey data collected from employees in service businesses in Thailand and Vietnam have been analyzed using International Business Machines Statistical Product and Service Solutions Amos (Version 20.0). The findings indicate that there is a positive relationship between SC and its three components. The strongest favorable association is found to be with management support. The data show that the impact of SC on EC is higher for Thai employees than for Vietnamese employees, and that there are variations in the relationships of the three dimensions of SC between Thai and Vietnamese employees.

The COVID-19 pandemic has profoundly affected various facets of society in Indonesia, with the business sector, particularly micro, small, and medium enterprises (MSMEs), facing considerable... Show More

The COVID-19 pandemic has profoundly affected various facets of society in Indonesia, with the business sector, particularly micro, small, and medium enterprises (MSMEs), facing considerable challenges. A notable transformation brought about by the pandemic is the rapid integration of social media by MSMEs. The global lockdowns and movement restrictions disrupted supply chains, impacting raw material procurement, production, and distribution processes, resulting in substantial operational delays. This study aims to investigate the impact of social media adoption on the performance of MSMEs within the fashion sector amidst the COVID-19 pandemic. Employing the technological, organizational, and environmental framework, encompassing antecedent factors for analyzing social media adoption in MSMEs, the research utilizes purposive sampling and quantitative methods involving 266 MSME owners in Jakarta. Utilizing partial least squares structural equation modeling software for data analysis, the results of hypothesis testing reveal a positive influence of organizational impact and social media adoption on MSME performance.

Artificial intelligence (AI) has evolved for several decades. Much research has focused on how financial institutions should design, build, and operate AI-assisted financial products and services... Show More

Artificial intelligence (AI) has evolved for several decades. Much research has focused on how financial institutions should design, build, and operate AI-assisted financial products and services and how customers perceive and adopt individual AI assistants. Nonetheless, separating the perceptions of the AI assistants and the intentions toward their respective offerings is inadequate. This study implemented a case study with Vietnamese university students (n = 458) to examine a theoretical model involving four AI-assistant attributes (anthropomorphism, security, performance, and effort), trust, and six intentions. It found that perceived anthropomorphism, performance (usefulness), and effort (ease of use) could significantly affect intentions to various degrees; the tendency to trust significantly mediated these associations. Perceived security did not show any significant influence. Implications for improving students' financial knowledge and habits and scheduling financial products and services were discussed based on these observations.

This study examines the relationship between service quality and perceived value in blended learning, focusing on their impact on student satisfaction, loyalty, and word of mouth (WOM). A survey of... Show More

This study examines the relationship between service quality and perceived value in blended learning, focusing on their impact on student satisfaction, loyalty, and word of mouth (WOM). A survey of 1,959 participants was analyzed using partial least squares–structural equation modelling. The results indicate that service quality consists of online services, including information and system quality, and offline services, such as academic, administrative, and facility services. Perceived value is categorized into get value, which encompasses functional, social, epistemic, emotional, and image aspects, and give value, which refers to monetary and non-monetary sacrifices. Offline service quality has a stronger impact on perceived value than online quality. Significant relationships were found between service quality, perceived value, satisfaction, loyalty, and WOM. However, offline service quality did not directly affect loyalty. These findings offer insights for educational institutions seeking to enhance services and encourage positive WOM.

Driven by technological advancements and economic integration, digital trade is reshaping transaction and production paradigms. Amidst the decline in conventional foreign trade, cross-border... Show More

Driven by technological advancements and economic integration, digital trade is reshaping transaction and production paradigms. Amidst the decline in conventional foreign trade, cross-border e-commerce (CBE) is a vital force in China's trade landscape. This paper presents a legal risk analysis model using deep learning to examine key factors affecting the sustainability of CBE within the Belt and Road Initiative framework. Through simulation experiments and grey correlation analysis, it explores the coupling and evolution of legal supervision mechanisms with e-commerce activities. Findings reveal that enhanced regulatory oversight, policy optimization, and information disclosure significantly improve legal supervision. The study shows a stable upward trend in the coupling of legal oversight with CBE, offering theoretical insights to mitigate legal risks and foster sustainable development in cross-border trade under the Belt and Road Initiative.

This study explores the psychological, social, and economic factors influencing purchase intention in the secondhand luxury sector, emphasizing the bandwagon effect as a key mediator. Self-esteem... Show More

This study explores the psychological, social, and economic factors influencing purchase intention in the secondhand luxury sector, emphasizing the bandwagon effect as a key mediator. Self-esteem, perceived credibility, and praise-seeking significantly impact the bandwagon effect, which, in turn, influences consumer purchase intention. However, the need for uniqueness does not show a significant effect. Additionally, price sensitivity and perceived risk moderate these relationships, highlighting the complexity of consumer decision-making in secondhand luxury consumption. Using the Hayes PROCESS model, the study confirms that praise-seeking remains a strong driver of purchase intention, even under varying levels of economic and trust concerns. This study expands the understanding of secondhand luxury consumption, providing implications for sustainable fashion and future consumer behavior research.

The research seeks to explore and analyze the various challenges associated with adopting artificial intelligence (AI) within the functional domains of human resource management, with a particular... Show More

The research seeks to explore and analyze the various challenges associated with adopting artificial intelligence (AI) within the functional domains of human resource management, with a particular focus on its implementation in corporate sector projects across Kazakhstan. A self-administered three-part questionnaire collected data from human resources (HR) professionals in Kazakhstan. Data were processed using Microsoft Excel and R Studio R Language. McDonald's omega and Bartlett's tests ensured the questionnaire's reliability and validity for total respondents. A quantitative approach utilizing structural equation modeling with SmartPLS 3.0 was applied to analyze and assess complex theoretical relationships among variables in the selected hypotheses. The significant findings are that challenges like cultural resistance, investment costs, and skill gaps substantially influenced the implementation of AI in the HR domain of Kazakhstan companies, except for the integration of other systems of the organization. The study was limited to four HR sectors in Kazakhstan, with inconsistent data collection.

Banks often partner with fintech to provide comprehensive solutions for customers, but these collaborations are often unsuccessful. This study explored how a bank's collaboration capability (CC)... Show More

Banks often partner with fintech to provide comprehensive solutions for customers, but these collaborations are often unsuccessful. This study explored how a bank's collaboration capability (CC), ambidextrous leadership (AL), and government policy (GP), affect bank performance sustainability (BS). Quantitative survey method was used to collect data from senior executives at 105 commercial banks in 20 Indonesian cities. The proposed model was identified by structural equation modeling-partial least squares, with SmartPLS 4. Results indicate that CC has a positive effect on BS and is moderated by GP. AL has a positive effect on BS and CC, and CC can act as mediator. This research contributes to the development and validation of a new model and offers an initial idea about how leaders can create a culture of collaboration while the government carries out its responsibility in regulating and fostering collaboration. Future studies should explore different types of banks, e.g. Islamic banks.

This study investigated factors that influence online shopping intentions in Hanoi, Vietnam, a rapidly growing urban center with a high cost of living. Using an enhanced Unified Theory of Acceptance... Show More

This study investigated factors that influence online shopping intentions in Hanoi, Vietnam, a rapidly growing urban center with a high cost of living. Using an enhanced Unified Theory of Acceptance and Use of Technology 2 model and survey data from 266 respondents, it examined the impact of electronic word of mouth, hedonic motivation, price value, and perceived risk. Electronic word of mouth emerged as the most significant driver, followed by hedonic value and the perception of e-commerce as an efficient alternative to traditional retail. Lower income consumers showed higher online shopping intentions than higher income groups, challenging conventional assumptions. This study contributes to the literature by highlighting how these factors uniquely operate in high-cost urban contexts. It offers actionable insights for e-commerce platforms, emphasizing the importance of cultivating positive reviews, enhancing shopping experiences, and developing strategies tailored to economically constrained consumers in competitive urban markets.

With the robust development of the integrated economy, offshore investment activities of Vietnamese enterprises have become more diversified, with numerous investment industries, scales and forms of... Show More

With the robust development of the integrated economy, offshore investment activities of Vietnamese enterprises have become more diversified, with numerous investment industries, scales and forms of investment, economic types, and number of enterprises participating. In this article, the case of the Viettel Group is used to explain three significant issues: namely, when, where, and how a sizeable Vietnamese company expanded internationally based on the Uppsala model reformed in 2009. The case study shows some convergence and divergence in how Viettel went abroad as it selected neighboring countries and countries with uncertain conditions to build its position through market commitments. Hence, this study confirmed the usefulness and feasibility of the Uppsala 2009 framework to clarify the international process of a prominent Vietnamese enterprise.