MLA
Ersen, Mert, Abdulkadir Keskinand Abdulkadir Atalan. "A Study on the Analysis of Customer Satisfaction in Hotel Businesses in Istanbul With the Kano Model." IGI Global, 2023. 256-270. Web. 21 Sep. 2024. doi:10.4018/978-1-6684-6919-4.ch013
APA
Ersen, M., Keskin, A., & Atalan, A. (2023). A Study on the Analysis of Customer Satisfaction in Hotel Businesses in Istanbul With the Kano Model (pp. 256-270). doi:10.4018/978-1-6684-6919-4.ch013
Chicago
Ersen, Mert, Abdulkadir Keskinand Abdulkadir Atalan. "A Study on the Analysis of Customer Satisfaction in Hotel Businesses in Istanbul With the Kano Model," 256-270 (2023), accessed September 21, 2024. doi:10.4018/978-1-6684-6919-4.ch013
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