Alan D. Smith

Alan D. Smith is presently University Professor of Marketing in the Department of Marketing at Robert Morris University, Pittsburgh, PA. Previously he was Chair of the Department of Quantitative and Natural Sciences and Coordinator of Engineering Programs at the same institution, as well as Associate Professor of Business Administration and Director of Coal Mining Administration at Eastern Kentucky University. He holds concurrent PhDs in Engineering Systems/Education from The University of Akron and Business Administration (OM and MIS) from Kent State University, as well as author of numerous articles and book chapters.

Publications

Being Green and Social Responsibility: Basic Concepts and Case Studies in Business Excellence
Alan D. Smith. © 2022. 24 pages.
Through a qualitative business case approach, three major manufacturing firms in Pittsburgh, PA were reviewed for their eco-friendly sustainability strategic initiatives and...
Customer Relationships Management for Improved Productivity
Alan D. Smith. © 2022. 11 pages.
Customer relationship management (CRM) is a core business strategy for most organizations. In today's global economy, it is essential for organizations to find ways of...
Resources, Recycling, Regulations, and Reputation in the Comparison of Operations Sustainability Techniques
Alan D. Smith. © 2021. 15 pages.
This chapter will use the case study approach to evaluate two different firms and the sustainability of their operations. The research conducted on the sustainability practices...
RFID Technologies and Warehouse Applications: Case Studies
Alan D. Smith. © 2021. 10 pages.
RFID is a technology that continues to evolve, improve, and grow. The number of ways the technology can be used to help companies stay efficient increases in a highly competitive...
Green Supply Chains and Enabling RFID Technology
Alan D. Smith. © 2021. 18 pages.
This chapter is proposing an empirical study to examine RFID sectors or businesses personal use of such technologies, especially with green of eco-friendly applications. For...
Ethical Dilemmas Associated With Social Network Advertisements
Alan D. Smith, Onyebuchi Felix Offodile. © 2021. 33 pages.
A significant amount information can be relayed on Facebook, MySpace, and Twitter, but the question remains whether or not organizations are using this to their advantage...
Digital Marketing and E-Tailing Technological Innovations
Alan D. Smith. © 2020. 29 pages.
In an age of public mistrust of the most basic institutions, businesses are not exempted. Essentially all e-tailers want to deliver personalized and real-time communications to...
Being Green and Social Responsibility: Basic Concepts and Case Studies in Business Excellence
Alan D. Smith. © 2020. 21 pages.
Through a qualitative business case approach, three major manufacturing firms in Pittsburgh, PA were reviewed for their eco-friendly sustainability strategic initiatives and...
Vendor Managed Inventory and Strategy: Case Study of Global Supply Chains
Alan D. Smith. © 2020. 20 pages.
Vendor-managed inventory (VMI) may be perceived as a business agreement between a supplier and a buyer in which the supplier manages the customer's inventory for a fee. The...
Consumers' Concerns for Reputation and Identity Theft Online Trading
Alan D. Smith. © 2019. 39 pages.
Although online trading with Amazon, eBay, and many others has its benefits, such as convenience and the ability to compare prices online, there are still many concerns about the...
Social Media and Motivational Complexities Associated in Promoting Professional Soccer Engagement
Alan D. Smith, Amber A. Ditizio, Steven R. Clinton. © 2019. 36 pages.
The purpose of this chapter is to examine and determine factors that lead to increased television ratings for soccer in the U.S. Undoubtedly, the topic of fantasy sports and the...
Ethical Dilemmas Associated With Social Network Advertisements
Alan D. Smith, Onyebuchi Felix Offodile. © 2019. 33 pages.
A significant amount information can be relayed on Facebook, MySpace, and Twitter, but the question remains whether or not organizations are using this to their advantage...
Barcodes vs. RFID and Its Continued Success in Manufacturing and Services
Amber A. Smith-Ditizio, Alan D. Smith. © 2019. 14 pages.
The purpose of this chapter is to study barcodes and their implementation. Barcodes have been around since 1949 and have made strides in supply chains across the world. Barcodes...
Offshoring IT
Susan Cockrell, Terry Stringer Damron, Amye M. Melton, Alan D. Smith. © 2019. 15 pages.
Offshore outsourcing basically describes the practice of contracting to outside vendors in another country, especially in cases where the client company has no direct ownership....
Radio Frequency Identification Systems Within a Lean Supply Chain in a Global Environment
Alan D. Smith, Terry Stringer Damron, Susan Cockrell, Amye M. Melton. © 2019. 13 pages.
Managing supply chain relationships or working with suppliers to meet the goal of waste reduction are essential functions for successful businesses. There are several disruption...
Samsung Company and an Analysis of Supplier-Side Supply Chain Management and IT Applications
Amber A. Smith-Ditizio, Alan D. Smith. © 2019. 14 pages.
This chapter details the growth of Samsung Electronics Company in its innovative use of automatic identification and data capture technologies in managing supply chain...
Using RFID and Barcode Technologies to Improve Operations Efficiency Within the Supply Chain
Amber A. Smith-Ditizio, Alan D. Smith. © 2019. 12 pages.
Managing supply chain relationships and/or working with suppliers to meet the mutual goals of operational efficiency and profitably can be enhanced through the use of RFID and...
Radio Frequency Identification Technologies and Issues in Healthcare
Amber A. Smith-Ditizio, Alan D. Smith. © 2019. 13 pages.
One of the most compelling cases for RFID-embedded technologies in the healthcare field has been made by documenting increased efficiency in supply chain performance...
Computer Fraud Challenges and Its Legal Implications
Amber A. Smith-Ditizio, Alan D. Smith. © 2019. 14 pages.
In this chapter, the authors provide a position-based discussion in reference to selective cyberthreats to devices and data breaches (which include malware, phishing, social...
BYOD (Bring Your Own Device), Mobile Technology Providers, and Its Impacts on Business/Education and Workplace/Learning Applications
Amber A. Smith-Ditizio, Alan D. Smith. © 2019. 12 pages.
Outside the traditional business institutions and learning models, a number of organizations and academic institutions are looking to add bring your own device (BYOD) policies....
Exploring the Growth of Wireless Communications Systems and Challenges Facing 4G Networks
Amber A. Smith-Ditizio, Alan D. Smith. © 2019. 14 pages.
Mobile communication and its many applications have been fueling the rapid growth and adoption of wireless communications for years. This growth has been marked by significant...
Customer Relationships Management for Improved Productivity
Alan D. Smith. © 2019. 9 pages.
Customer relationship management (CRM) is a core business strategy for most organizations. In today's global economy, it is essential for organizations to find ways of...
JIT Inventory Management Strategy
Alan D. Smith. © 2019. 18 pages.
Implementing a just-in-time (JIT) inventory management strategy seems to be the latest hot topic in the business world, particularly in manufacturing industries. In today's...
Lean Principles and Optimizing Flow: Interdisciplinary Case Studies of Best Business Practices
Alan D. Smith. © 2019. 16 pages.
This chapter aims to provide an elementary background on lean methodologies from its beginnings at Toyota through current applications of lean processes at local companies. Via...
Making the Case for Global Outsourcing
Alan D. Smith, Sara Joy Krivacek. © 2019. 22 pages.
Social media and empowered customers have significantly raised customer expectations of quality. Although there are similarities and differences in the approaches taken by...
RFID Applications in Healthcare Systems From an Operational Perspective
Alan D. Smith. © 2019. 28 pages.
This treatise centers on media management and entrepreneurship as the healthcare industry transforms legacy systems into lean strategies that leverage RFID-related technologies...
Computer Fraud Challenges and Its Legal Implications
Amber A. Smith-Ditizio, Alan D. Smith. © 2018. 12 pages.
Barcodes vs. RFID and Its Continued Success in Manufacturing and Services
Amber A. Smith-Ditizio, Alan D. Smith. © 2018. 12 pages.
The purpose of this chapter is to study barcodes and their implementation. Barcodes have been around since 1949 and have made strides in supply chains across the world. Barcodes...
Offshoring IT
Susan Cockrell, Terry Stringer Damron, Amye M. Melton, Alan D. Smith. © 2018. 14 pages.
Offshore outsourcing basically describes the practice of contracting to outside vendors in another country, especially in cases where the client company has no direct ownership....
Radio Frequency Identification Systems Within a Lean Supply Chain in a Global Environment
Alan D. Smith, Terry Stringer Damron, Susan Cockrell, Amye M. Melton. © 2018. 11 pages.
Managing supply chain relationships or working with suppliers to meet the goal of waste reduction are essential functions for successful businesses. There are several disruption...
Samsung Company and an Analysis of Supplier-Side Supply Chain Management and IT Applications
Amber A. Smith-Ditizio, Alan D. Smith. © 2018. 13 pages.
This chapter details the growth of Samsung Electronics Company in its innovative use of automatic identification and data capture technologies in managing supply chain...
Using RFID and Barcode Technologies to Improve Operations Efficiency Within the Supply Chain
Amber A. Smith-Ditizio, Alan D. Smith. © 2018. 11 pages.
Managing supply chain relationships and/or working with suppliers to meet the mutual goals of operational efficiency and profitably can be enhanced through the use of RFID and...
Radio Frequency Identification Technologies and Issues in Healthcare
Amber A. Smith-Ditizio, Alan D. Smith. © 2018. 12 pages.
One of the most compelling cases for RFID-embedded technologies in the healthcare field has been made by documenting increased efficiency in supply chain performance...
BYOD (Bring Your Own Device), Mobile Technology Providers, and Its Impacts on Business/Education and Workplace/Learning Applications
Amber A. Smith-Ditizio, Alan D. Smith. © 2018. 11 pages.
Outside the traditional business institutions and learning models, a number of organizations and academic institutions are looking to add bring your own device (BYOD) policies....
Exploring the Growth of Wireless Communications Systems and Challenges Facing 4G Networks
Amber A. Smith-Ditizio, Alan D. Smith. © 2018. 12 pages.
Mobile communication and its many applications have been fueling the rapid growth and adoption of wireless communications for years. With this growth has been marked by...
New Product Development and Manufacturability Techniques and Analytics
Alan D. Smith. © 2018. 17 pages.
The following case study evaluates the New Product Development (NPD) techniques utilized by Forest City Technologies, Incorporated (FCT). Through insight gathered via interviews...
Process Improvements in Supply Chain Operations: Multi-Firm Case Studies
Alan D. Smith. © 2018. 23 pages.
The nature of SCM research is constantly evolving and must address a variety of concerns like poor service, large inventory levels, and friction among suppliers and...
Operational Strategies Associated With RFID Applications in Healthcare Systems
Alan D. Smith. © 2018. 19 pages.
An effective information system is essential for a business or industry to be successful in today's highly competitive market. Perhaps the most compelling case for...
Beneficial E-Personalization and Related Technological Innovations Applied to E-Tailing
Alan D. Smith. © 2018. 28 pages.
The numerous advancements in electronic-personalization communication have generated both benefits and challenges as online retailers try to regain competitive advantages in the...
Exploring Factors That Lead to People Watching Professional Soccer on Television
Alan D. Smith, Steve R. Clinton. © 2018. 34 pages.
The purpose of this study is to examine and determine factors that lead to increased television ratings for soccer in the U.S. The study primarily focuses on fantasy soccer...
Exploring the Inherent Growth of e-Tailing via e-Personalization and Technological Innovations
Alan D. Smith. © 2017. 28 pages.
It is the hope of essentially all e-tailers to deliver personalized and real-time communications to customers that are tailored to their interests, preferences, based on big data...
New Product Development and Manufacturability Techniques and Analytics
Alan D. Smith. © 2017. 16 pages.
The following case study evaluates the New Product Development (NPD) techniques utilized by Forest City Technologies, Incorporated (FCT). Through insight gathered via interviews...
Transformation of CRM and Supply Chain Management Techniques in a New Venture
Amber A. Ditizio, Alan D. Smith. © 2017. 19 pages.
The implementations of successful Customer Relationship Management (CRM) and Supply Chain Management (SCM) systems and their associated techniques in order to optimize the...
Exploring RFID Healthcare Operational Strategies
Alan D. Smith. © 2016. 12 pages.
Ethical and Managerial Aspects of Social Network Advertisement
Alan D. Smith, O. Felix Offodile. © 2016. 24 pages.
Social networking systems are relatively new to society and clarification on certain aspects of the system can be obtained through further research. There are many positive...
Exploring Factors that Lead to People Watching Professional Soccer on Television
Alan D. Smith, Steve R. Clinton. © 2016. 30 pages.
The purpose of this study is to examine and determine factors that lead to increased television ratings for soccer in the U.S. The study primarily focuses on fantasy soccer...
Operational Strategies Associated with RFID Applications in Healthcare Systems
Alan D. Smith. © 2015. 19 pages.
An effective information system is essential for a business or industry to be successful in today's highly competitive market. Perhaps the most compelling case for...
Inventory Management, Shrinkage Concerns, and Related Corrective RFID Strategies
Alan D. Smith. © 2015. 29 pages.
RFID-based solutions are essential inventory management tools, supplying more information than the standard barcode that help eliminate the potential for inventory stock-outs and...
Process Improvements in Supply Chain Operations: Multi-Firm Case Studies
Alan D. Smith. © 2015. 24 pages.
The nature of SCM research is constantly evolving and must address a variety of concerns like poor service, large inventory levels, and friction among suppliers and...
Beneficial E-Personalization and Related Technological Innovations Applied to E-Tailing
Alan D. Smith. © 2014. 27 pages.
The numerous advancements in electronic-personalization communication have generated both benefits and challenges as online retailers try to regain competitive advantages in the...
Case Studies of RFID Practices for Competitive Inventory Management Systems
Alan D. Smith. © 2014. 25 pages.
The nature of emerging business technologies, such automatic identification, and data capture innovations, such as smart cards, touch memory, and RFID, proves to be a difficult...
Linking the Popularity of Online Trading with Consumers’ Concerns for Reputation and Identity Theft
Alan D. Smith. © 2013. 35 pages.
Although online trading has its benefits, such as convenience and the ability to compare prices online, there are still many concerns about the integrity of the buyer, the seller...
Competitive Uses of Information and Knowledge Management Tools: Case Study of Supplier-Side Management
Alan D. Smith. © 2013. 17 pages.
This paper examined and defined knowledge management and outline how large privately held supermarket chain has used this strategy in the current global recession to achieve a...
Data Quality and Knowledge/Information Management in Service Operations Management: Regional Supermarket Case Study
Alan D. Smith, William T. Rupp. © 2013. 18 pages.
The concepts of managing data quality assurance by promoting proper safeguards to manage data quality, employee buy-in, and support from top management were illustrated in a case...
E-Personalization and Its Tactical and Beneficial Relationships to E-Tailing
Alan D. Smith. © 2012. 24 pages.
The numerous advancements in electronic-personalization communication have generated both benefits and challenges as online retailers try to regain competitive advantages in the...
RFID Practices for Competitive Inventory Management Systems: Case Studies in Healthcare and Voice-Recognition Industries
Alan D. Smith. © 2012. 16 pages.
Although on the cutting edge of business technologies, RFID proves to be a difficult process to implement and achieve, despite recent efforts. Two Pittsburgh-based companies were...
International Journal of Knowledge-Based Organizations (IJKBO)
John Wang. Est. 2011.
The International Journal of Knowledge-Based Organizations (IJKBO) examines current, state-of-the-art research in the areas of decision sciences and business intelligence, and...
Linking the Popularity of Online Trading with Consumers’ Concerns for Reputation and Identity Theft
Alan D. Smith. © 2011. 35 pages.
Although online trading has its benefits, such as convenience and the ability to compare prices online, there are still many concerns about the integrity of the buyer, the seller...
Telecommuting and the Management of the Human Moment
Alan D. Smith. © 2008. 10 pages.
Telecommuting is a tool that is becoming more and more a way a life for organizations as they strive to recruit and retain employees and assist them in improving their quality of...
Identity Theft and E-Fraud as Critical CRM Concerns
Alan D. Smith, Allen R. Lias. © 2008. 18 pages.
Fraud and identity theft have been increasing with the use of e-commerce. In the U.S. alone, it has been estimated that victims may spend on average $1,500 in out-of-pocket...
Strategic Importance of Security Standards
Alan D. Smith. © 2008. 11 pages.
Even before September 11, 2001, security and privacy was a concern to nearly 80% of the current and potential Internet users around the globe, according to survey released by the...
Motivational Aspects of Legitimate Internet File Sharing and Piracy
Alan D. Smith. © 2008. 29 pages.
This chapter examines potential and active customers’ intrinsic and extrinsic values associated with selected legal, ethical, and economic impacts of file sharing, especially in...
Identity Theft and E-Fraud Driving CRM Information Exchanges
Alan D. Smith, Allen R. Lias. © 2007. 24 pages.
Fraud and identity theft have been increasing with the use of e-commerce. In the U.S. alone, it has been estimated that victims may spend on average $1,500 in out-of-pocket...
Intrinsic and Extrinsic Values Associated With File Sharing
Alan D. Smith. © 2006. 24 pages.
This article examines potential and active customers’ intrinsic and extrinsic values associated with selected legal, ethical, and economic impacts of file sharing, especially in...
International Journal of Business Data Communications and Networking (IJBDCN)
Swarup Mandal. Est. 2005.
The International Journal of Business Data Communications and Networking (IJBDCN) examines the impact of data communications and networking technologies, policies, and management...
Identity Theft and E-Fraud as Critical CRM Concerns
Alan D. Smith, Allen R. Lias. © 2005. 20 pages.
Fraud and identity theft have been increasing with the use of e-commerce. In the U.S. alone, it has been estimated that victims may spend on average $1,500 in out-of-pocket...
Strategic E-Commerce Aspects of the E-Banking/E-Lending Industry
William T. Rupp, Alan D. Smith. © 2005. 32 pages.
Major advances in technology, especially those that leverage the growth of the Internet, are playing a key role in the development and evolution of the banking and lending...
Journal of Electronic Commerce in Organizations (JECO)
Pedro Isaías. Est. 2003.
The Journal of Electronic Commerce in Organizations (JECO) provides insight into and understanding of the social, cultural, organizational, and cognitive impacts of innovative...