The second stage of crisis management aims at defusing the intensity of a crisis aiming to reduce the likelihood of greater damages or the aggravation of the situation.
Published in Chapter:
Training for Crisis Situations: A Panoramic View of Theory and Practice Around the World
Helena Martins (ESCE, Polytechnic Institute of Setúbal, Portugal & CEOS, ISCAP, Polytechnic of Porto, Portugal & Nova School of Business and Economics, Lisbon, Portugal),
Lisa Dollmann (Nova School of Business and Economics, Lisbon, Portugal), Melanie Lehmann (Nova School of Business and Economics, Lisbon, Portugal), and
Ana Cláudia Rodrigues (CEOS, Polytechnic of Porto, Portugal)
Copyright: © 2023
|Pages: 31
DOI: 10.4018/978-1-6684-8392-3.ch012
Abstract
Challenges like pandemics, technological breakthroughs, geopolitical instability, and climate change are making crisis an ever more present reality in the lives of people, organizations, and societies. This chapter examines how people around the world are being trained for crisis situations, focusing on skills and competencies being developed, as well as the training approaches and practices. Two complementary methodologies were used to address theory as well as practice. To grasp the perspective of researchers, a systematic crisis training literature review following the SPIDER approach was conducted; for the examination of training designs, a benchmarking of training websites on Google was completed. The analyses conducted, resulted in practical recommendations for future research and practice in the crisis training niche, ultimately aiming at facilitating crisis management and skills trainings worldwide to better prepare the society for inevitable critical events.