What is Total Quality Management

1.

To bring the concept of total quality management in mind it is necessary to know the meaning of all three words (Management - Quality - Total): (a) Management: management includes four lines that begin with the planning and the organization, then monitoring and finally the application of these concepts to quality programs. (b) Quality: as indicated by the modern concept to meet the demands and needs of a beneficiary. (c) Total: is the fact of reviewing all details of the work, whatever precise it is. Learn more in: Information and Communication Technology a Catalyst to Total Quality Management (TQM)

2.

A holistic approach to long-term success that views continuous improvement in all aspects of an organization as a process and not as a short-term goal. Learn more in: Applying Lean Production and Six Sigma in Global Operations

3.

A concept from business management that emphasizes the importance of examining the holistic processes of an organization. The total quality management movement is an effort to expand quality assurance beyond the areas of product quality and quality in the process of manufacturing a product. Total quality management involves the establishment of a quality assurance mechanisms related to additional areas of operation including management and customer service. Learn more in: Quality Assurance Within Synchronous Sessions of Online Instruction

4.

A contemporary management thought aiming doing the things right at the first time and achieving excellence in quality. Learn more in: How to Manage Sustainability: A Framework for Corporate Sustainability Tools

5.

Multidimensional quality-based management approach focused on customer needs that spreads throughout the company with the main objective of aligning the whole organization with quality initiatives. Learn more in: HRIS as Drivers to Introduce Total Quality in HRM

6.

Management practice that aims to increase the quality and efficiency of the management and service. Learn more in: Empowerment in Tourism

7.

A set of management practices throughout the organization, geared to ensure the organization consistently meets or exceeds customer requirements. Learn more in: Collaborative Techniques in Customer's Involvement

8.

Refers to a systematic approach to the practice of management within an organisation. At the organisational level it requires changes in organisational processes, and strategic priorities; and at the individual level, it requires changes in the beliefs, attitudes, and behaviours of individuals working within that organisation. It is considered both as a philosophy and a set of guiding principles for organisational management. Learn more in: Reframing Continuous School Improvement in Australian Schools

9.

An innovation strategy based on step-wise improvement and experimentation. Learn more in: Managing ICT Based Service Innovation

10.

TQM is an organization-wide effort to improve quality and make it the responsibility of all employees. Learn more in: Information and Communication Technology for E-Regions

11.

Refers to a systematic approach to the practice of management within an organization. At the organizational level it requires changes in organizational processes, and strategic priorities; and at the individual level, it requires changes in the beliefs, attitudes, and behaviors of individuals working within that organisation. It is considered both as a philosophy and a set of guiding principles for organizational management. Learn more in: The Case for Effectively Using Existing Business Improvement Models in Australian Schools

12.

It is a management system that must be established in order to meet the needs of the customer in the best way. Learn more in: The Effect of Total Quality Management on Supply Chain Management in the Digital World: Case of Healthcare Services

13.

A holistic and systematic approach to achieving quality in all aspects of an organization. Learn more in: International Quality Standards Application to Administrative Processes of Higher Education

14.

Holistic management approach focused on organizations’ continuous improvement, integrating all organizational functions, in order to deliver products and services that meet customers’ requirements and expectations better than competitors, through a strong leadership and an active involvement of all employees. Learn more in: TQM and Knowledge Management: An Integrated Approach Towards Tacit Knowledge Management

15.

A (managerial) philosophy and structured approach for managing organizations striving for excellence. Learn more in: Overcoming Complacency Through Quality Intelligence in Greek Higher Education: The Critical Role of Academic Leadership

16.

A management approach that tries to achieve and sustain long-term organizational success by encouraging employee feedback and participation, satisfying customer needs and expectations, respecting societal values and beliefs, and obeying governmental statutes and regulations (from the Praxiom Research Group Ltd Web site: http://praxiom.com/). Learn more in: Evaluating Quality in the Online Classroom

17.

An integrative management philosophy aimed at continuously improving the quality and process to achieve customer satisfaction ( Karuppusami & Gandhinathan, 2006 ). Learn more in: Processes, Prospects, and Promises of Electronic Leadership