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What is AI Chatbot

Supporting Self-Regulated Learning and Student Success in Online Courses
A program within a website or an application that leverages on machine learning and natural language processing techniques to understand the intent behind queries and answer them in a human-like way.
Published in Chapter:
AI Chatbot to Assist Students Applying APA (7th Edition) Style in Their Academic Writing in a Polytechnic in Singapore
Linda Fang (Temasek Polytechnic, Singapore), Huiyu Zhang (Temasek Polytechnic, Singapore), Jang Yuan Chao (Temasek Polytechnic, Singapore), and Ester Goh (Temasek Polytechnic, Singapore)
DOI: 10.4018/978-1-6684-6500-4.ch010
Abstract
This chapter focuses on a pilot project that utilized an artificial intelligence chatbot named the APABot to help 24 students from the Diploma in Psychology Studies apply APA (7th edition) style in their 400- to 500-word essay. This writing task was a requirement for Communication and Information Literacy, a fundamental subject for all first-year students in Temasek Polytechnic, Singapore. The four research questions were as follows: 1) How did the students respond to the APABot? 2) What strategies did the students use to learn from the APABot? 3) How did the APABot assist students to comply with the APA (7th edition) conventions in their writing? and 4) What were the characteristics of successful self-regulators using the APABot? Data from user logs, the number and types of errors, and a survey provided insights to the above questions.
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