Diverse reactions, attitudes, behaviors, crisis, other factors, processes, and diverse obstacles that impede the communication process. The reality of miscommunication includes various categories of barriers: psychological, social, cultural, technical, contextual, barriers in crisis, and so on. A possible list of different examples of barriers of communication could include the followings: language, gender differences involved in communication, nonverbal communication of each part implied in exchange of meanings, physical environment, physical appearance of each person that communicates, personal characteristics (empathy, verbal skills, beliefs, intentions), mask, costly barriers, social inequalities, physical distance (e.g. geographical space), social distance (perceived distance), temporal distance, feedback barrier, sender barrier, encoding barrier, medium barrier, decoding barrier, receiver barrier, poor listening skills etc.
Published in Chapter:
Communication and Social Dissonance: Alerts and Chronic Conditions Around the World
Victorița Trif (Faculty of Psychology and Education Sciences, University of Bucharest, Romania)
Copyright: © 2022
|Pages: 22
DOI: 10.4018/978-1-7998-8247-3.ch001
Abstract
This chapter aims to identify the new patterns of communication generated by the COVID-19 crisis and to explain the mechanisms involved within remote communication. In this chronic crisis, the social context is distorted, and the communication map based on interpersonal relationships has been transformed in an imprecise mirror of conflicts without the possibility to solve the gaps of communication by the oldest tactics, principles, or communication techniques from the literature in the fieldwork.