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What is Communication Processes

Handbook of Research on Organizational Justice and Culture in Higher Education Institutions
Involves components’ such as sender of message, encoding of message, channel of communication, the receiver of message, decoding of the message and feedback.
Published in Chapter:
Effective Communication Processes: The Responsibility of University Management for Enhanced Organizational Justice (OJ)
Nwachukwu Prince Ololube (Ignatius Ajuru University of Education, Nigeria), Comfort N. Agbor (University of Calabar, Nigeria), and Peter James Kpolovie (University of Port Harcourt, Nigeria)
DOI: 10.4018/978-1-4666-9850-5.ch002
This chapter assessed the impact of effective communication on Organizational Justice (OJ) in the university system. Internet search revealed that there no empirical studies on the impact of effective communication on OJ in general and in university system in particular. This ground-breaking research is intended to expand our understanding and proves to be a useful addition to the theme of this study. Communication is a characteristic common to all organizations. It is permanent, in that it is always happening, and yet it can happen so slowly that it is rarely ever noticed. On the other hand, certain communication processes, type and style have been forceful enough to draw immediate changes in organizations. To this end, quantitative assessment design was employed and questionnaire was used to measure effective communication processes and the three parts of OJ as it applies to the university system. Lecturers from four public universities responded to a questionnaire that employed a seven-point Likert-type scales. The study found that effective communication processes has positive impact on OJ. Lecturers perceived that their production and service output are not proportionate because of the unfair treatment as a result of the ineffective communication processes.
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Knowledge Transfer Conditioning by the Communication Processes in the IT/IS Area
Because communication is interaction, participants take turns “sending” and “receiving.” Interaction means that both parties—persons or entities—can affect the other. In this way, both parties are senders and receivers. They are also co-persuaders in that they may take turns trying to affect one another by sharing symbols.
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