What is Gig Workers

Since the initial days of 2020, an array of radical transformations in every domain of business have been seen. This led to the efficient and effective management of manpower to welcome a novel normal era post-pandemic. It requires an updated set of competencies post-COVID-19. The objective of the study is to identify the upcoming challenges and changes to manage manpower post-pandemic, explore the strategic modifications in the competency framework and HR policy, and recognize the changes in the leadership style post-pandemic. The exploratory study uses a systematic review technique to analyze qualitatively the secondary data extracted from the different directory of journals. The study summarizes the findings under two different areas. The first deals with the challenges of the post-pandemic era which include maintenance of business continuity, management of remote work, mental health and emotional stability, employee engagement, etc. Along with these, changes in the roles, activities, skills, competencies, policies, and leadership style occur in the organizations.