Stands for three key dimensions along which enterprises measure their competence and effectiveness in their environments by the impact they can create on customer, product, service, and other stake holders.
Published in Chapter:
Designing to Deploying Customisable ERP Cost Effectively
S. Padmanaban (Mysore, India)
Copyright: © 2009
|Pages: 15
DOI: 10.4018/978-1-59904-859-8.ch021
Abstract
ERP systems have become key enablers of businesses today. While many organizations wish to adopt ERP for competitive advantage, they find choosing, using, and realizing expected benefits from, appropriate ERP extremely daunting, given the multitude of factors and options along technologies, vendors, people, and customisation cost and time. It is in this context that the experience presented in this chapter from two Indian projects on designing to deploying ERP systems—for two different organizations engaged in education and construction—becomes very relevant. Reporting on the various processes, practices, techniques, and methods employed through the projects, and the lessons learnt therefrom, the paper argues that time has come for designing and deploying industry-neutral generic ERP systems cost effectively. It proposes that through a combination of appropriate technologies, innovative tools, techniques and strategies, highly adoptive and customisable ERP systems can be designed and deployed at affordable costs and within reasonable timeframes.