What is Information Systems and Information Technologies

Under the pressure of the extremely complex and turbulent economic environment, mainly due to globalization and the strategies implemented by companies, logistics, like all the vital functions of the company, have undergone a real transformation redefining their role, mission, and field of action within the framework of an effort to adapt and restrict strategic dimensions. This chapter focuses on the evolution of the traditional supply chain to the notion of SCM. This evolution has taken place due to the emergence and use of information systems and IT. All this contributes to the achievement of overall organizational performance through the achievement of efficiency and effectiveness objectives. This technological advance certainly contributes to improving the links between the various partners in the chain through the sharing and exchange of information. This chapter highlights the prominent role of technological advances in making information reliable and accessible by all partners in the chain and also in achieving the organizational performance of all partners.