What is Mind-Mapping

Educators are experiencing extraordinary times as COVID-19 continues to cause crises across the world. Could designers make use of design thinking to solve urgent problems and come up with innovative solutions to reimagine higher education? Design thinking is a methodology that centers on empathy and provides a solution-based approach to solving problems. It combines what is desirable from a human point of view with what is technologically feasible and economically viable. Design thinking is useful in tackling loosely defined, complex problems by understanding human needs. Design thinking, and the emphasis on empathy, is unique compared with other forms of problem-solving methods in that it's a non-linear process focused on delivering outcomes, rather than being focused on a precise problem definition. The design thinking process consists of five stages: empathize, define, ideate, prototype, and test. Each step needs to be given appropriate resources and the proper duration to create an end product that reliably meets user needs.