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What is Perceived Risks

Disruptive Technology and Digital Transformation for Business and Government
Uncertainty a consumer has while using electronic services.
Published in Chapter:
Theoretical Context of E-Banking for Digital Enterprise Transformation
Tansif Ur Rehman (University of Karachi, Pakistan)
DOI: 10.4018/978-1-7998-8583-2.ch005
Abstract
E-banking offers an ever-alluring response to the pressures by its consumers for more products, services, and 24-hour access to accounts. Additionally, personal e-banking definitely made the banking process convenient as well as less time-consuming than ever before. Therefore, no more standing in the lines or using old check as well as stamp method to pay utility bills. Thus, facilitation has been extended in its true sense within the respective domain by banks across the globe. Digital enterprise transformation facilitates financial services organizations via enabling them to be more secure, compliant, as well as being digital. It modifies the experience of employees, partners, customers, and stakeholders. Theory and research both are important notions. Theory provides the basic structure of propositions and research provides the technique and method to fit the theory in a particular context. It also helps to bring modifications regarding the existing theories.
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