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What is Point of View (POV) Statement

People-Centered Approaches Toward the Internationalization of Higher Education
A key element of the Design Thinking technique, a POV statement articulates the perspective of a specific user of a planned product or service. The POV statement is used to characterize the deeper, sometimes unarticulated needs of an individual in ways that can then lead to innovative ways to serve those needs.
Published in Chapter:
Designing Study Abroad With Empathy and Engagement: A Case Study for Project-Based Global Learning Experiences
Cathy Cooper (York College of Pennsylvania, USA), Dominic DelliCarpini (York College of Pennsylvania, USA), David Fyfe (York College of Pennsylvania, USA), and Annie Nguyen (York College of Pennsylvania, USA)
DOI: 10.4018/978-1-7998-3796-1.ch009
Abstract
This chapter describes results from a student-driven partnership between York College of Pennsylvania and governmental/non-governmental health agencies in Liberia. Presented as two parallel case studies, and narrating research processes and outcomes of the project, it argues that by combining the empathy techniques of “human-centered design” (commonly known as Design Thinking) with principles of project-based learning, this people-centered method can produce richer global experiences for students. This method can also produce qualitative data that is useful for intercultural problem-solving, and therefore can inform ongoing and productive partnerships that employ a human-centered approach to interdisciplinary collaboration.
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