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What is Skills Gaps

Handbook of Research on Smart Management for Digital Transformation
A difference between skills that companies demand and expect their employees will have and skills these employees actually have.
Published in Chapter:
Digital Transformation and Skill Acquisition: Enablers and Barriers for Today's Workforce
Kateřina Maršíková (Technical University of Liberec, Czech Republic) and Anastasiia Mazurchenko (Technical University of Liberec, Czech Republic)
DOI: 10.4018/978-1-7998-9008-9.ch006
Abstract
The chapter brings a review of literature on primary and secondary data analysing the aspect of digital transformation from the point of view of human resources (HR). It describes the perspective of employees and their digital skills acquisition, as well as the perspective of employers and their readiness for digital transformation. It also introduces barriers to digital skills acquisition. The primary data used in this chapter is presented on a sample of Czech companies and employees in order to illustrate the current situation in this field. The authors concentrate on answers to the following research questions: What digital competencies were identified as those mainly needed for current employees and how they acquire them? What are the main barriers to closing digital skills gaps at work? How has the Covid-19 pandemic changed the requirements for employees' digital skills? The literature review results are supported by global secondary data analysis on demand for skills at the workplace in European countries.
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