What is Stakeholder in Hospital

Supply chain operations by means of manual systems are no longer economical. Though manufacturing sector organizations require supply chain systems in place to react to such events which will reduce the impact and quickly recover, the experience of service organizations, particularly hospitals and healthcare organizations, assumes crucial importance in the current context of the COVID pandemic. Kohinoor Hospital (KH) has become a leading multi-specialty tertiary care hospital since its commencement of services in January 2010. Data had been gathered for analysis from the primary sources/information provided by KH. The study of major crisis management like COVID-19 and resilience path is significant to formulate novel and innovative responses as part of competitive strategies to the hospitals and related to the healthcare sector. This study is highly relevant to researchers, industry practitioners/sector consultants, and policy makers in government.