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What is Tourism Operation Certificate

Industrial and Managerial Solutions for Tourism Enterprises
It refers to the legal document provided by the Ministry on the condition that tourism businesses operate in the tourism industry and meet all necessary requirements.
Published in Chapter:
Diversity Management and Organizational Socialization
Melda Akbaba (Kilis 7 Aralık University, Turkey)
Copyright: © 2020 |Pages: 21
DOI: 10.4018/978-1-7998-3030-6.ch014
Abstract
In the current study, it is aimed to determine the effect of diversity management on organizational socialization in tourism enterprises. For this purpose, a questionnaire was conducted with 215 employees who work in hotel enterprises with tourism operation certificate. Regression and correlation analysis were performed using the data obtained from the survey. Analysis results reveal that the diversity management practices in hotel enterprises positively affect the dimensions of organizational socialization, and organizational socialization dimensions are significantly explained by the diversity management dimensions. In addition, according to the correlation analysis results, there is a high positive correlation between diversity management and organizational socialization. In this context, the positive management of employee differences within the organization and non-discriminative approach positively affects the relationships of the employees with other and can increase their level of organizational socialization through job adaptation.
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