According to the International Society for Performance Improvement, the Certified Performance Technologist (CPT) certification was established in2002, to help practitioners distinguish themselves in the performance improvement industry. This proficiency-based certification involves practitioners documenting examples of their work based on a set of standards, criteria, and code of ethics. Applications are rigorously reviewed by peers who evaluate how the work submitted has produced results through a systematic, measurable process. Those who earn their certification demonstrate their dedication to the field by keeping up with continuing education requirements, which is required to re-certify every three years. This certification is in demand by organizations hiring for specific expertise from individuals who have proven they know how to get results. It is therefore, apt to infer that the Certified Performance Technologist designation, is awarded by the International Society for Performance Improvement, to individuals whose work demonstrates their ability to get results by systematically identifying and removing barriers to performance.
Published in Chapter:
Storytelling: An African Leadership Journey of Performance Improvement Innovation
Lucy Surhyel Newman (Independent Researcher, Nigeria)
Copyright: © 2020
|Pages: 30
DOI: 10.4018/978-1-7998-3673-5.ch008
Abstract
This case study presents an insight into an African leadership journey over a period of two decades within a professional storytelling format, from 1999 to 2019. It provides an overview of the subject's application of germinal and emerging theoretical concepts in performance improvement innovation, as a female executive of African descent and a working mother. For context, the chapter presents the case study subject's leadership trajectory from early life, with insights to her personal orientation on related issues via an interview with the subject, testimonials, and organizational outcomes of the case study subject's leadership styles. The chapter closes with emerging challenges facing performance innovation practice in Africa, solutions and recommendations for further action, leveraging the case study subject's experience as a performance improvement practitioner. Although the case study presents an African experience, the principles can be explored across cultural and environmental settings, based on this self-application narrative