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What is Customer Oriented

Building Sustainable Human Resources Management Practices for Businesses
It is a company philosophy and practice that puts the customer at the centre of all strategies, operations, and decision-making.
Published in Chapter:
Analysis of Human Resource Management Strategies on Innovation and Technology in the Modern Era
Deepa Sharma (Maharishi Markandeshwar University, India)
DOI: 10.4018/979-8-3693-1994-9.ch001
Abstract
The main duties of human resource management are to recruit, hire, train, retain, manage, and improve the work environment of the workplace. Managers can better collect and disseminate information and interact with employees to determine work problems by implementing state-of-the-art technology within the firm. Through this study, an attempt has been made to understand the innovation of human resources and the impact of technology.
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