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What is Legitimacy

Handbook of Research on Digital Innovation and Networking in Post-COVID-19 Organizations
It is a fundamental element of strategic management that refers to the social acceptance of the actions carried out by the organization.
Published in Chapter:
COVID-19 Welcomes a New Variable That Influences Consumer Behavior: Anxiety
Alicia Blanco (Rey Juan Carlos University, Spain), Gabriel Cachón-Rodríguez (Rey Juan Carlos University, Spain), Ana Cruz-Suárez (Rey Juan Carlos University, Spain), and Cristina Del-Castillo-Feito (Rey Juan Carlos University, Spain)
DOI: 10.4018/978-1-6684-6762-6.ch013
Abstract
COVID-19 has generated a context full of questions about the effects of mental health in the economic or social sphere. Significant changes in consumer behavior have been investigated. As consumers reduced their purchases in physical establishments and increased online purchases, retailers took measures to minimize health risks, but also to retain consumers. The objective of this research is to identify the intellectual structure of the research field on anxiety and consumption, including the main lines of research in the area, the sources of knowledge, and the connection points that are helping to spread this knowledge. To do this, this research uses a bibliometric methodology based on co-citations. This research concludes that academics must incorporate anxiety in their models and that companies must take this variable into account in the design of their business strategies. We have to legitimize anxiety as one more variable influences on consumer behavior.
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More Results
Ecological Governance and the Sustainability of Rural Household Water Conservation Systems in the Savannah Region of Ghana
The legitimacy of the stakeholders is generally the perception or assumption that the actions of an entity are desirable, proper, or appropriate within some socially constructed system of norms, values, beliefs, and definitions ( Suchman, 1995 , p. 574).
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The Governed and Their Governments: A Working Democratic Paradigm for the 21st Century
The source of the State’s claim to power over society, and a necessary condition for the continued maintenance of any established political regime.
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Direct Democracy Practices of Local Authorities in Turkey
Popular acceptance of a government, political regime, or system of governance, and acceptance of their decisions.
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Rule of Law as a Basis for the Establishment of a Constitutional State
Conformity to the law or to rules; ability to be defended with logic or justification; validity.
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Bridging Between Cyber Politics and Collective Dynamics of Social Movement
In political definitions, the concept of legitimacy in democracy consists of at least three factors.
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Online Disclosure of Social Responsibility Strategies: Perceptions and Reality Among Nonprofit Organisations
Image or perception that society has on an organization. In NPOs context, this image should be as agents that serve society.
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Military Intervention as an International Normative Custom and Human Security
These are a set of practices that are accepted as standard in international relations. They do not have any legal basis but enjoy a wider recognition by the international community.
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Privacy and Intimacy Concerns in Digital Marketing: Literature Review
It is the perception by individuals that an entity is authentic, complies with the law, is truthful, as well as that it operates in an ethical, expected, and appropriate manner in the specific social context in which it operates.
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