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What is New Normal Business Environment

Navigating the New Normal of Business With Enhanced Human Resource Management Strategies
The new normal business environment alludes to new ways of doing business and how we work due to circumstances such as economic crises and health crises caused by the COVID-19 pandemic.
Published in Chapter:
Integrating Talent and Knowledge Management Practices in the New Normal Business Environment: Developing Future Leaders in Public Sector Organizations
Tlou Maggie Masenya (Durban University of Technology, South Africa)
DOI: 10.4018/978-1-7998-8451-4.ch006
Abstract
Public sector organizations are faced with many challenges due to their continued reform, and new strategies are thus being implemented to ensure that these organizations adapt to the new normal business environment. However, no other issue is more important than developing effective leaders. Talent and knowledge are considered as critical resources to develop the most valuable assets of an organization and to support a sustainable competitive advantage and outstanding performance. But how can the principles of talent management be integrated with knowledge management practices to enhance leadership development within public sector organizations? This chapter critically reviewed literature pertaining to leadership capability development through integrating talent and knowledge management strategies. The transformational leadership theory, leadership development model, and talent management model were used as underpinning theories to guide the study. The chapter established that the integration of talent and knowledge management strategies leads to effective leadership development.
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