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What is Predictability or Reliability

Chapter 122
Encyclopedia of E-Commerce Development, Implementation, and Management
A trustworthiness attribute of technology and corresponds to integrity dimension of interpersonal trustworthiness. Predictability or reliability is defined as the users’ perceptions that a software or technology will do what it is claimed to do reliably and consistently, and not doing anything malicious.
Published in Chapter:
Role of Trust in Ecommerce: A Comprehensive Model of Interpersonal and Technology Trust Constructs
Narasimha Paravastu (University of Central Missouri, USA), Sam Ramanujan (University of Central Missouri, USA), and Pauline Ratnasingam (University of Central Missouri, USA)
Copyright: © 2016 |Pages: 11
DOI: 10.4018/978-1-4666-9787-4.ch122
Full Text Chapter Download: US $37.50 Add to Cart
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Chapter 422
Dimensions of Technology Trustworthiness and Technology Trust Modes
A trustworthiness attribute of technology and is defined as the users’ perceptions that a software or technology will do what it is claimed to do reliably and consistently, and not doing anything malicious.
Published in Chapter: Dimensions of Technology Trustworthiness and Technology Trust Modes; From: Encyclopedia of Information Science and Technology, Third Edition
Full Text Chapter Download: US $37.50 Add to Cart
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