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What is Situational Normality

Chapter 122
Encyclopedia of E-Commerce Development, Implementation, and Management
In the context of interpersonal trust is the perception that the relationship is similar to other similar trust exchanges, and the favorable conditions exist in the relationship for successful outcomes.
Published in Chapter:
Role of Trust in Ecommerce: A Comprehensive Model of Interpersonal and Technology Trust Constructs
Narasimha Paravastu (University of Central Missouri, USA), Sam Ramanujan (University of Central Missouri, USA), and Pauline Ratnasingam (University of Central Missouri, USA)
Copyright: © 2016 |Pages: 11
DOI: 10.4018/978-1-4666-9787-4.ch122
Full Text Chapter Download: US $37.50 Add to Cart
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Chapter 422
Dimensions of Technology Trustworthiness and Technology Trust Modes
The perception that the relationship is similar to other similar trust exchanges, and the favorable conditions exist in the relationship for successful outcomes. In the context of technology, situational normality is the user’s feeling of ease with a class of technologies, to which the particular technology the user plans to trust or use belongs.
Published in Chapter: Dimensions of Technology Trustworthiness and Technology Trust Modes; From: Encyclopedia of Information Science and Technology, Third Edition
Full Text Chapter Download: US $37.50 Add to Cart
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