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What is Smart Tourist

Chapter 7
Optimizing Digital Solutions for Hyper-Personalization in Tourism and Hospitality
It is the type of tourist who demands smart tourism services, knows how to benefit from smart tourism services and actually benefits from these services.
Published in Chapter:
Smart Tourism Destinations: A Literature Review on Applications in Turkey's Touristic Destinations
Murat Ödemiş (Tourism Faculty, Gümüşhane University, Turkey)
Copyright: © 2022 |Pages: 23
DOI: 10.4018/978-1-7998-8306-7.ch007
Abstract
Tourism businesses and touristic destinations that want to reach a highly competitive position in the world should fulfill the required infrastructure investments and acquire a service concept that is consistent with the smart tourism strategy in order to turn into smart tourism. In order to compete with rival destinations, it has become a prerequisite for Turkey's world-famous destinations such as Istanbul, Antalya, Izmir, and Cappadocia to embrace digital transformation and smart tourism concepts. Accordingly, the concepts of smart tourism, smart city, and smart tourism destinations will be explained, and smart tourism applications in Turkey's touristic destinations will be explored in this chapter within the framework of current academic studies. It is aimed to ascertain how well these specified destinations adhere to the concept of smart tourism.
Full Text Chapter Download: US $37.50 Add to Cart
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Chapter 6
Tourist Experience and Digital Transformation
Smart tourists are buyers and users of smart tourism destinations or services provided by tourism businesses.
Published in Chapter: Tourist Experience and Digital Transformation; From: Handbook of Research on Digital Communications, Internet of Things, and the Future of Cultural Tourism
Full Text Chapter Download: US $37.50 Add to Cart
Chapter 18
Gamification as a Tool for Smart Tourism
The tourist who reads online contents about a destination, what it offers and which services it provides before the trip; the one who creates relationships and starts conversations through apps and social media; and the one who investigates through the web, search engines and metasearch engines. The tourist who is permanently connected and values Smart experiences.
Published in Chapter: Gamification as a Tool for Smart Tourism; From: Smart Systems Design, Applications, and Challenges
Full Text Chapter Download: US $37.50 Add to Cart
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