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What is Strategic Risk Management

Transformational Interventions for Business, Technology, and Healthcare
Evaluating the likelihood of business decisions related to a company's plans to achieve its business objectives and choosing the ones that will enable the company to succeed.
Published in Chapter:
Laborera Risk Management Case Study of Artificial Intelligence for Human Resources
Marie L. Hall (Marymount University, USA)
DOI: 10.4018/979-8-3693-1634-4.ch010
Abstract
Laborera is a fictional company. The company is a cloud-based software vendor that specializes in human capital management applications. Laborera is entangled in a class action discrimination suit for its artificial intelligence tools that allegedly prescreen and disqualify applicants in protected categories. Porter's five forces model and McKinsey's strategic horizons offer a framework for strategic review. Deal and Kennedy and the Denison organizational culture model are used to strengthen Laborera's organizational culture. The Bridges transition model and the McKinsey 7-S model enable transition and thoughtful organizational change management. Laborera improves ethical decision making, including decision processes involving a human-machine team, using the fairness/justice approach, and the common good approach. This case study demonstrates theoretical applications of risk management for software companies desiring to leverage artificial intelligence within innovative software applications.
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