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What is Cloud-Based Services

Handbook of Research on Green, Circular, and Digital Economies as Tools for Recovery and Sustainability
Services based on cloud computing are termed as cloud-based services. According to the NIST definition, cloud computing enables ubiquitous, convenient, on-demand network access to a common pool of configurable computing resources under a minimal service provider interaction and management effort. It offers secure deployment platform where the bank can leverage on to enhance new customer experiences, expand rapidity to market and increasing IT efficiency.
Published in Chapter:
Advanced Technological Factors Affecting Digital Banking Usage Intention
Chua (Jane) Soh Chen (Anglia Ruskin University, UK) and Omkar Dastane (FTMS Global, Malaysia)
DOI: 10.4018/978-1-7998-9664-7.ch003
Abstract
This research-based chapter investigates impact of various innovation technology factors on digital banking customers' usage intention. The selected factors are online banking, mobile payment, artificial intelligence-based robot advisors, and cloud-based services. The study develops conceptual model against theoretical background of the innovation diffusion theory, technology acceptance model, and unified theory of acceptance and use of technology. Empirical data was collected through online survey using a self-administered questionnaire. Quantitative research method was employed with a total sample size of 302 respondents using snowball sampling technique. Normality and reliability tests were performed followed by confirmatory factory analysis, validity assessment, and structural equation modelling using AMOS 24. The findings confirm positive significant impact of artificial intelligence-based robot advisor and cloud-based services on usage intention. Theoretical contribution and managerial implications are then discussed along with limitations of the current study and future research avenues.
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Moving Forward
Cloud-based services refer to computing services, such as storage, processing power, applications, and more, that are delivered over the internet from remote servers. Users can access and use these services on-demand without the need for local infrastructure or hardware (OpenAI, 2023 AU32: The citation "OpenAI, 2023" matches multiple references. Please add letters (e.g. "Smith 2000a"), or additional authors to the citation, to uniquely match references and citations. ).
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Impact of the Cloud and Social Platforms on Records Management
This encompass the countless information technology (IT) resources delivered over the internet.
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